Food Production Manager

The Fresh Market Inc•Chicago, IL
•$22 - $28

About The Position

The Food Production Manager leads the Production department, managing team members and operational procedures and standards to provide quality products and complete meal solutions for guests. The role works with team members and products throughout the early morning in a fast-paced environment, emphasizing efficiency, effectiveness, and excellence. It reports to the Store Operations Manager and supports a culture of leadership, hospitality, excellence, and teamwork. The position requires working a schedule of 3 a.m. to 11 a.m., with days off typically Sunday and Wednesday. The stated pay range is $22.08–$27.60 per hour.

Requirements

  • At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
  • Strong leadership skills and the ability to motivate and develop high-performing teams.
  • Proven ability to deliver an exceptional guest experience while achieving performance goals.
  • Excellent communication, problem-solving, and conflict-resolution skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
  • Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
  • Food safety certification, or ability to obtain certification after hire.
  • Must be at least 21 years old.

Nice To Haves

  • Associate’s degree in business, retail management, or a related field, or equivalent experience.
  • Experience in grocery, fresh food retail, hospitality, or a high-volume specialty retail environment.
  • Knowledge of inventory management systems and financial reporting.
  • Bilingual skills.

Responsibilities

  • Direct, manage, and assist all functions of the Production department, demonstrating excellence for the team and guests.
  • Manage production of key items supporting the Deli-CMS, Meat-Seafood, Bakery, and Produce departments.
  • Receive and stock goods properly, following rotation standards when replenishing product levels.
  • Manage products to reduce shrink and damage.
  • Direct teams in handling, cutting, and preparing meat, cheeses, bread, prepacked produce, and convenient meal solutions during the early morning while maintaining quality product levels according to TFM standards.
  • Train team members through The Fresh Market Academy, including on-the-job and online training, to support excellent guest service, safe and secure work, efficiency, and minimized product loss.
  • Lead, engage, motivate, and manage team members to provide excellent guest service.
  • Coach team members to support their development and increase retention.
  • Create and manage team schedules, aligning production with guest shopping hours.
  • Ensure the department follows safety requirements and protocols, including food safety policies and applicable laws.

Benefits

  • Team Member discount of up to 40%.
  • Early Earn Wage Access, allowing access to up to 50% (maximum $500) of earned wages on demand per pay period.
  • 401(k) contribution and company match.
  • Financial Wellness Program.
  • Personal time off and additional time-off purchase plans.
  • Medical, dental, vision, disability, and life insurance for individuals and their spouse, partner, and family.
  • Discounts on pet insurance, daycare, event tickets, and other offerings.
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