Food Production Manager

GSO•Delray Beach, FL

About The Position

The Food Production Manager leads the Production department’s team members and operational procedures to provide quality products and complete meal solutions for guests. The role oversees production supporting the Deli-CMS, Meat-Seafood, Bakery, and Produce departments, while maintaining product quality and levels, minimizing shrink and damage, and delivering a first-class guest experience. This is a fast-paced, early-morning position involving continuous work with team members and products. The position reports to the Store Operations Manager and promotes leadership, hospitality, excellence, and teamwork. The typical schedule is 3 a.m. to 11 a.m., with days off typically Sunday and Wednesday. The role requires flexibility to work evenings, weekends, and holidays as needed.

Requirements

  • At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
  • Strong leadership skills and the ability to motivate and develop high-performing teams.
  • Proven ability to deliver an exceptional guest experience while achieving performance goals.
  • Excellent communication, problem-solving, and conflict-resolution skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
  • Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
  • Food safety certification, or ability to obtain it after hire.
  • Must be at least 21 years of age.

Nice To Haves

  • Associate’s degree in business, retail management, or a related field, or equivalent experience.
  • Experience in grocery, fresh food retail, hospitality, or a high-volume specialty retail environment.
  • Knowledge of inventory management systems and financial reporting.
  • Bilingual skills.

Responsibilities

  • Direct, manage, and assist all functions of the Production department.
  • Manage production of key items supporting the Deli-CMS, Meat-Seafood, Bakery, and Produce departments.
  • Receive and stock goods properly, following rotation standards when replenishing product levels.
  • Manage product to reduce shrink and damage.
  • Direct teams in handling, cutting, and preparing meat, cheeses, bread, prepacked produce, and convenient meal solutions in the early morning while maintaining quality product levels according to company standards.
  • Train team members through The Fresh Market Academy, including on-the-job and online training, to support excellent guest service, safe practices, efficiency, and minimized product loss.
  • Lead, engage, motivate, and manage team members to provide excellent guest service.
  • Coach team members to support their development and increase retention.
  • Create and manage team schedules, aligning production with guest shopping hours.
  • Ensure the department follows safety requirements and protocols, including food safety policies and applicable laws.

Benefits

  • Team Member discount up to 40%.
  • Early Earn Wage Access: access up to 50% (maximum $500) of earned wages on demand per pay period.
  • 401(k) contribution and company match.
  • Financial Wellness Program.
  • Personal time off and additional time-off purchase plans.
  • Medical, dental, vision, disability, and life insurance for individuals, spouses, partners, and families.
  • Discounts on pet insurance, daycare, event tickets, and more.
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