Food Production Manager

The Fresh Market Inc • Concord Township, PA

16h

About The Position

The Food Production Manager leads the Production department’s team members, operational procedures, and standards to provide high-quality products and meal solutions and a first-class guest experience. This is a fast-paced role involving early-morning work with team members and products, with a focus on efficiency, effectiveness, and results. The manager reports to the Store Operations Manager and is expected to model leadership, hospitality, excellence, and teamwork.

The role manages production for items supporting the Deli-CMS, Meat-Seafood, Bakery, and Produce departments. It includes overseeing receiving, stocking, rotation, product quality, and shrink reduction, as well as directing food handling and preparation. The manager trains, coaches, motivates, and schedules team members while ensuring compliance with safety and food-safety requirements. The required schedule is 3 a.m. to 11 a.m.; days off are typically Sunday and Wednesday.

Requirements

• At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills and ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict-resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Food safety certification, or ability to obtain it after hire.
• Must be 21 years of age or older.
• Willingness to work 3 a.m. to 11 a.m.; days off are typically Sunday and Wednesday.

Nice To Haves

• Associate’s degree in business, retail management, or a related field, or equivalent experience.
• Experience in grocery, fresh food retail, hospitality, or a high-volume specialty retail environment.
• Knowledge of inventory management systems and financial reporting.
• Bilingual skills.

Responsibilities

• Direct, manage, and assist with all functions of the Production department, demonstrating excellence for team members and guests.
• Manage production of key items supporting the Deli-CMS, Meat-Seafood, Bakery, and Produce departments.
• Receive and stock goods properly, following rotation standards when replenishing product levels.
• Manage products to reduce shrink and damage.
• Direct teams in handling, cutting, and preparing meat, cheeses, bread, prepacked produce, and convenient meal solutions during the early morning while maintaining product quality and levels according to company standards.
• Train team members through The Fresh Market Academy, including on-the-job and online training, to support excellent guest service, safe work, efficiency, and minimized product loss.
• Lead, engage, motivate, and manage team members to provide excellent guest service.
• Coach team members to support their development and increase retention.
• Create and manage team schedules, aligning production with guest shopping hours.
• Ensure department adherence to safety requirements and protocols, including food safety policies and applicable laws.

Benefits

• Team Member discount up to 40%.
• Early Earn Wage Access: access up to 50% (maximum $500) of earned wages on demand per pay period.
• 401(k) contribution and company match.
• Financial Wellness Program.
• Personal time off and additional time-off purchase plans.
• Medical, dental, vision, disability, and life insurance for individuals and families.
• Discounts on pet insurance, daycare, event tickets, and other offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed