Food Production Manager 3
About The Position
Sodexo is seeking a Food Production Manager to join their team at the NYC Health + Hospitals Culinary Center in Brooklyn. This is a high-volume cook-chill/commissary production environment responsible for preparing and distributing meals across multiple healthcare facilities throughout the city. This role requires a hands-on manager with a proven track record of leading, training, and developing frontline teams in large-scale food production operations, comfortable driving accountability, reinforcing standards, coaching employees, and managing within a unionized workforce while maintaining a strong culture of safety, quality, and service excellence.
Requirements
- Experience managing high-volume institutional or healthcare food production operations (cook-chill / commissary experience strongly preferred)
- Demonstrated success leading, training, mentoring, and holding frontline teams accountable in unionized environments
- Proven experience managing union employees is strongly preferred and considered a key qualification for leadership roles within this facility
- Strong leadership presence with the ability to drive performance, employee engagement, and operational discipline
- Knowledge of retherm systems, batch cooking, blast chilling, and large-scale meal distribution processes
- Strong understanding of food safety regulations, HACCP standards, temperature controls, and sanitation compliance
- ServSafe certification required upon hire
- Ability to lead effectively in fast-paced, production-driven environments with shifting operational priorities
- Comfort working within refrigerated production environments (protective clothing provided)
- Strong organizational, communication, coaching, and team development skills
- Associate's Degree or equivalent experience
- 2 years minimum management experience
- 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Nice To Haves
- cook-chill / commissary experience strongly preferred
- Proven experience managing union employees is strongly preferred and considered a key qualification for leadership roles within this facility
Responsibilities
- Oversee daily cook-chill food production operations, ensuring food is properly prepped, cooked, cooled, and staged for distribution
- Monitor retherm standards, blast chilling processes, holding times, and temperature compliance in accordance with DOH and regulatory requirements
- Lead, train, coach, and develop a team of approximately 15 union employees, ensuring adherence to operational standards, productivity expectations, and safety procedures
- Establish and reinforce a culture of accountability, professionalism, teamwork, and continuous improvement throughout the operation
- Coordinate daily production activities through cooks, food service aides, and frontline supervisors
- Provide ongoing hands-on training and operational guidance to frontline staff and newly hired employees
- Effectively manage labor within a unionized environment while maintaining positive employee relations and operational consistency
- Maintain Sodexo’s zero-harm safety culture and ensure strict adherence to safety protocols and established programs
- Enforce sanitation, hygiene, HACCP compliance, temperature logs, production documentation, and opening/closing procedures
- Ensure production schedules, food quality standards, and workflow efficiencies are consistently achieved
- Partner with operational leadership to support process improvements and overall production performance
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
