Food Operations Supervisor

LSG Sky Chefs•Dallas, TX

9d•Onsite

About The Position

The Food Operations Supervisor leads daily food production activities for airline catering, ensuring food is prepared safely, efficiently, on time, and to quality standards. The position supervises production associates, manages inventory and operational costs, monitors food safety practices, and coordinates with other departments and leaders to support seamless operations. The supervisor also organizes and directs the assigned area, trains and evaluates employees, follows up on department processes, and supports continuous improvement and company-sponsored initiatives.

Requirements

Associate’s or bachelor’s degree, or equivalent experience.
Two to three years of supervisory experience in food production and a restaurant or catering environment.
Food handling and food safety knowledge and experience.
Strong leadership and communication skills.
Proven ability to manage a staff of 20 or more hourly employees.
Ability to work effectively with employees at all levels and drive positive program change.
Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA, and EPA regulations.
Excellent verbal, written, and organizational skills, with the ability to multitask.
Good knowledge of Microsoft Office and Windows-based computer applications.
Ability to stand and walk for extended periods.
Ability to lift and carry up to 50 pounds.
Ability to work in kitchen and food-service environments with varying temperatures.
Flexibility to work evenings, weekends, holidays, and peak business periods as needed.

Responsibilities

Supervise the Food Department and coordinate with other department leaders.
Lead frontline teams in food production and food operations.
Organize, staff, and direct the area of responsibility and ensure delivery times and production deadlines are met.
Train, coach, evaluate, and hold employees accountable for food safety, quality, and attendance.
Conduct performance evaluations, counseling, and corrective action preparation, coordinating with HR and other support functions as appropriate.
Manage inventory and financial goals related to materials, productivity, overtime, and labor; manage productivity hours and costs and initiate corrective actions.
Ensure compliance with applicable government and food-safety requirements, including FDA, USDA, OSHA, EPA, DOT, and HACCP standards.
Document and follow up on department processes to implement improvements.
Participate in and support company initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety, and Production systems.
Perform other duties as deemed necessary.