Food Operations Manager 2

SodexoFall River, MA
$70,975 - $91,850Onsite

About The Position

Join a leadership role responsible for overseeing on-site food service operations and delivering exceptional service outcomes. This position drives operational performance, financial results, and client satisfaction through effective team leadership, safety oversight, and strategic execution. Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Requirements

  • Associate degree or equivalent experience
  • 2 - 3 years of Management Experience
  • 2 - 3 years of Related Experience
  • Experience leading, training, and developing on-site food service teams
  • Knowledge of HACCP standards, regulatory compliance, and high-volume dining environments
  • Hospitality-focused approach centered on service quality and customer experience
  • Experience planning and executing operational and strategic initiatives aligned with client goals
  • Creative mindset supporting culinary innovation, sustainability, and team engagement

Responsibilities

  • Overseeing on-site food service operations
  • Delivering exceptional service outcomes
  • Driving operational performance, financial results, and client satisfaction
  • Managing people, setting direction, and deploying resources
  • Performance evaluation, pay reviews, and hire/fire decisions
  • Influencing and negotiating with parts of the organization
  • Managing high-volume dining operations
  • Championing sustainability, culinary quality, and continuous improvement initiatives
  • Partnering closely with clients to strengthen relationships and deliver on contractual commitments

Benefits

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement
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