Food Operations Manager 2

Sodexo Careers • Providence, RI

3d • Onsite

About The Position

Sodexo is seeking a Food Operations Manager 2 to support retail operations at The Miriam Hospital in Providence, RI. This role has a strong emphasis on retail food service execution, including the main cafeteria and micro market. The ideal candidate will bring a balance of culinary knowledge and front-of-house leadership, with a passion for delivering an exceptional guest experience in a healthcare environment.

Requirements

• Experience in retail food operations, hospitality, or healthcare food service
• A combination of culinary experience and front-of-house, guest-facing leadership
• Strong background in inventory, purchasing, and financial management practices
• Proven ability to manage cash handling processes and retail performance metrics
• Energetic, outgoing personality with a passion for customer service excellence
• Strong communication and leadership skills with the ability to engage and motivate teams
• Ability to manage multiple priorities in a fast-paced healthcare environment
• Associate's Degree or equivalent experience
• 2 years minimum management experience
• 2 years minimum functional experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Nice To Haves

• Familiarity with Sodexo systems such as FMS and Market Connection preferred

Responsibilities

• Direct and support daily retail operations including the cafeteria and micro market to ensure high quality food and service standards
• Drive retail sales growth through merchandising, promotions, and innovative menu offerings
• Lead and develop frontline staff, fostering a customer-focused, service-first culture
• Ensure cash handling accuracy, POS compliance, and adherence to financial controls
• Oversee inventory management and purchasing, ensuring product availability and cost control
• Utilize Sodexo systems including Retail Ranger, Food Management System (FMS), and Market Connection (TMC) for reporting and operational success
• Ensure strict compliance with food safety, sanitation, and regulatory standards
• Build strong relationships with hospital staff, patients, and visitors to enhance the overall dining experience

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree