Food Operations Manager 2
Sodexo•Providence, RI
•$70,975 - $91,850•Onsite
About The Position
Sodexo is seeking a Food Operations Manager 2 to support retail operations at The Miriam Hospital in Providence, RI. This role has a strong emphasis on retail food service execution, including the main cafeteria and micro market. The ideal candidate will bring a balance of culinary knowledge and front-of-house leadership, with a passion for delivering an exceptional guest experience in a healthcare environment.
Requirements
- Experience in retail food operations, hospitality, or healthcare food service
- A combination of culinary experience and front-of-house, guest-facing leadership
- Strong background in inventory, purchasing, and financial management practices
- Proven ability to manage cash handling processes and retail performance metrics
- Energetic, outgoing personality with a passion for customer service excellence
- Strong communication and leadership skills with the ability to engage and motivate teams
- Ability to manage multiple priorities in a fast-paced healthcare environment
- Associate's Degree or equivalent experience
- 2 years minimum management experience
- 2 years minimum functional experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Nice To Haves
- Familiarity with Sodexo systems such as FMS and Market Connection preferred
Responsibilities
- Direct and support daily retail operations including the cafeteria and micro market to ensure high quality food and service standards
- Drive retail sales growth through merchandising, promotions, and innovative menu offerings
- Lead and develop frontline staff, fostering a customer-focused, service-first culture
- Ensure cash handling accuracy, POS compliance, and adherence to financial controls
- Oversee inventory management and purchasing, ensuring product availability and cost control
- Utilize Sodexo systems including Retail Ranger, Food Management System (FMS), and Market Connection (TMC) for reporting and operational success
- Ensure strict compliance with food safety, sanitation, and regulatory standards
- Build strong relationships with hospital staff, patients, and visitors to enhance the overall dining experience
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
