Food Operations Manager 2
Sodexo•Cedar Rapids, IA
•Onsite
About The Position
The Food Operations Manager 2 position is located at UnityPoint Health-St. Luke's Hospital in Cedar Rapids, IA. This leader will be responsible for a dynamic group of employees supporting patient food service and retail. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.
Requirements
- Background in food service or culinary management
- Proven ability to mentor, train, and coach frontline employees
- Can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
- Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
- Exceptional organization, attention to detail, and a self-starter mindset
- Associate's Degree or equivalent experience
- 2 years minimum management experience
- 2 years minimum functional experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Responsibilities
- Create and deliver innovative and enriching cafe experiences for patients, family and staff daily
- Have oversight of day-to-day operations
- Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction
- Oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery
- Collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience
- Perform tray assessments to ensure food quality and presentation and tray accuracy
- Deliver high quality food service
- Manages cash handling protocols & control procedures according to Sodexo policies
- Mentor, develop, and retain frontline staff
- Develop and maintain client and customer relationships
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
251-500 employees
