Food Hall Supervisor - Omaha
Ho-Chunk, Inc.•Omaha, NE
•Onsite
About The Position
The Food & Beverage Supervisor is responsible for assisting in the daily leadership and operation of the Food & Beverage team during assigned shifts. This position supports the Food & Beverage Manager by providing hands-on leadership, coaching, and training while ensuring exceptional guest service, efficient operations, and compliance with company policies and regulatory requirements. The Food & Beverage Supervisor leads by example to create a positive, guest-focused environment and supports multiple food and beverage outlets as business demands require.
Requirements
- Must be 19 years of age or older.
- Minimum of three (3) years of Food & Beverage management experience.
- Minimum of one (1) year of supervisory experience in a high-volume Food & Beverage or gaming environment.
- Strong leadership, coaching, and team-building skills.
- Proficient with Microsoft Office Suite.
- Experience with POS systems, including operational functions and programming.
- Knowledge of food safety, health department regulations, and responsible alcohol service.
- Experience with budgeting, inventory management, and financial accountability.
- Excellent communication, organizational, and guest service skills.
Nice To Haves
- Associate degree or equivalent combination of education and related experience preferred.
- Experience supporting multiple bars, restaurants, banquets, or entertainment venues preferred.
- ServSafe Certification preferred
- TIPS Alcohol Awareness Certification preferred
Responsibilities
- Practice, support, and uphold the Mission, Vision, and Values of WarHorse Gaming Omaha, LLC.
- Provide leadership, coaching, training, and support to Food & Beverage team members to ensure exceptional guest service.
- Assist with scheduling team members to ensure appropriate staffing levels during normal operations, promotions, special events, and peak business periods.
- Monitor inventory levels and maintain appropriate stock of food, beverage, and operating supplies.
- Participate in weekly inventory counts and assist with weekly and monthly product ordering.
- Ensure all food and beverage transactions are properly processed, including payment and comp authorization when applicable.
- Assist team members with balancing cash drawers and report discrepancies to Finance.
- Ensure prompt, friendly, and efficient food and beverage service while maintaining quality standards.
- Authorize approved comp transactions in accordance with company policies.
- Assist in developing beverage specials, promotions, and seasonal offerings.
- Stay current on food and beverage trends to enhance the guest experience.
- Ensure compliance with all health, sanitation, safety, alcohol service, and gaming regulations.
- Monitor team member compliance with required certifications and ongoing training.
- Promote positive guest, vendor, and team member relationships.
- Maintain department cleanliness, organization, and operational standards.
- Perform other duties as assigned.
Benefits
- Federal Employees Medical Coverage
- Comprehensive Medical, Dental, and Vision Insurance
- 401(k) with Immediate Vesting and Company Match
- Quarterly Incentive Program
- Paid Vacation, Holidays, and Sick Time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
