(USA) Food & Consumables Coach- Store 5480 Round Rock, Tx (Austin, Tx)
About The Position
The Food & Consumables Coach leads and develops store teams, teaches and trains associates, and communicates store operations, merchandising, technology, business initiatives, and company direction. The role sets clear expectations, supports change efforts, and helps teams implement business solutions. It models exceptional customer service, resolves customer needs and complaints, supports community outreach initiatives, and leads process improvements to deliver a high-quality customer experience. The Coach drives sales and financial performance for the designated store area by reviewing profit-and-loss statements, supporting budgeting and forecasting, controlling expenses, overseeing merchandise presentation and inventory flow, managing seasonal transitions, and developing plans to reduce shrink and achieve sales and profit goals. The position hires, trains, mentors, recognizes, and supervises associates; assigns duties; supports staffing needs; and fosters belonging and associate development. The role coordinates and oversees work assignments, builds stakeholder relationships, tracks progress toward goals, identifies improvement opportunities, and promotes adaptability and continuous learning. It ensures compliance with company policies and procedures, supports Walmart’s mission and values, and provides guidance on business processes and practices. The position is expected to demonstrate respect for individuals, act with integrity, serve customers and members, and strive for excellence. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Additional compensation may include a regional pay zone or complex-structure differential, and a state pay differential may apply. The listed primary location is 4700 E Palm Valley Blvd, Round Rock, TX 78665-2580.
Requirements
- Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
- Attend and successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, teach, train, and develop associates; tour stores and provide feedback.
- Communicate and collaborate with associates at all levels about store operations, merchandising, technology, business initiatives, and company direction.
- Model customer service standards and support customer service and community outreach initiatives.
- Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve customer experience.
- Drive sales and financial performance by reviewing profit-and-loss statements and assisting with budgeting and forecasting.
- Manage expenses, merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and achieve sales and profit goals.
- Hire, train, mentor, supervise, and recognize associates; assign duties and set clear expectations.
- Promote a workplace culture of belonging and develop qualified associates to meet staffing needs and support company growth.
- Coordinate and oversee job-related activities and assignments; build relationships with stakeholders and support plans that meet customer and business needs.
- Communicate goals and objectives, measure progress, establish accountability, and address improvement opportunities.
- Ensure compliance with company policies and procedures and support company values, ethics, integrity, and the Open Door Policy.
- Demonstrate respect for individuals, act with integrity, serve customers and members, and strive for excellence.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase plan
- Company-paid life insurance
- Paid time off, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U education benefit, including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
