Food & Consumables Coach-2

Walmart•Calabash, NC

10d•Onsite

About The Position

The Food & Consumables Coach leads and develops teams, teaches and trains associates, actively listens, tours stores, and provides feedback. The role communicates and collaborates with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction. It introduces and leads change efforts, sets clear expectations, and guides teams in implementing business solutions and meeting objectives. The Coach models exceptional customer service and supports customer-service initiatives, including community outreach. The role ensures customer needs, complaints, and issues are resolved, develops action plans to address deficiencies, and leads process improvements to deliver a high-quality customer experience. The position drives financial performance and sales in the designated store area by reviewing profit and loss statements, helping manage budgets and forecasts, and controlling expenses. It monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops action plans to mitigate shrink and achieve sales and profit goals. The Coach supervises, hires, trains, mentors, and develops associates; assigns duties; sets expectations; recognizes contributions; and promotes a sense of belonging. The role coordinates and oversees work assignments, maintains stakeholder relationships, supports business initiatives, establishes goals and accountability, measures progress, identifies improvement opportunities, and promotes adaptability and continuous learning. It ensures compliance with company policies and procedures and supports Walmart's mission, values, ethics, and integrity standards. The role is expected to respect individuals, build collaborative and high-performing teams, attract and develop talent, act with integrity, serve customers and members, make decisions informed by data and analysis, and strive for excellence through learning, resilience, and continuous improvement. Walmart describes the position as supporting its goal of becoming a regenerative company.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required training and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop associates; listen actively, tour stores, and provide feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model customer service standards and support customer-service initiatives, including community outreach.
Resolve customer needs, complaints, and issues; create action plans to address deficiencies and improve customer experience.
Drive sales and financial performance in the designated store area by reviewing profit and loss statements, assisting with budgeting and forecasting, and controlling expenses.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; mitigate shrink and work toward sales and profit goals.
Hire, train, mentor, supervise, and develop associates; assign duties, set expectations, recognize contributions, and promote belonging.
Coordinate and oversee job-related activities and assignments; maintain relationships with key stakeholders and support plans and initiatives.
Establish and communicate goals, build accountability, measure progress, and identify improvement opportunities.
Ensure compliance with company policies and procedures and provide guidance on applying them in business processes.
Promote integrity, ethical conduct, customer focus, data-informed decisions, continuous learning, and adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.
Additional compensation may include Regional Pay Zone and Complex Structure pay, and a state pay differential where applicable.