Food & Consumables Coach

Walmart•Laurinburg, NC

3d•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads store-area operations and develops associates to deliver customer service, sales, and profit results. The role oversees financial performance, budgeting, forecasting, expense control, merchandise presentation, seasonal transitions, inventory flow, operational processes, and shrink mitigation for the designated business area. The Coach hires, trains, mentors, recognizes, and assigns work to associates; sets expectations; builds a sense of belonging; and develops talent to meet staffing and business needs. The role communicates store operations, business initiatives, merchandising, and company direction; leads change; collaborates with stakeholders; and uses technology to support business solutions. It also ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and standards. The position models Walmart’s customer-service standards and resolves customer needs, complaints, and issues. It promotes continuous improvement, accountability, adaptability, learning, integrity, and collaboration, while supporting Walmart’s goal of becoming a regenerative company. The role is based at the Laurinburg, North Carolina location.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required training and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, and develop teams by listening to associates, touring stores, providing feedback, and communicating expectations and business direction.
Model exceptional customer service and support customer-service initiatives, community outreach, and resolution of customer needs, complaints, and issues.
Drive sales and financial performance for the designated store area by reviewing profit-and-loss statements, budgeting, forecasting, and controlling expenses.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, recognize, and supervise associates; assign duties, set clear expectations, promote belonging, and develop qualified talent to meet staffing needs.
Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships and support plans that meet customer and business needs.
Set goals, build accountability, measure progress, identify improvement opportunities, demonstrate adaptability, and promote continuous learning.
Ensure compliance with company policies and procedures, and provide guidance on business processes and practices.
Promote Walmart’s values and standards of ethics and integrity, including the Open Door Policy and the company’s goal of becoming a regenerative company.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase program.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting time.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.
Performance-based bonus awards and annual or quarterly performance bonuses.