Food & Consumables Coach

Walmart•Warminster, PA
•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops teams, supports store operations, and drives customer service and financial performance in the designated business area. The role teaches, trains, listens to associates, tours stores to provide feedback, communicates company direction and business initiatives, leads change efforts, and sets clear expectations. It models exceptional customer service, resolves customer issues, supports community outreach, and develops action plans and process improvements to maintain a high-quality customer experience. The Coach reviews profit-and-loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation and inventory flow, supports seasonal transitions and operational processes, and implements plans to reduce shrink and achieve sales and profit goals. The role hires, trains, mentors, supervises, recognizes, and develops associates; assigns duties; supports staffing needs; and promotes a workplace where associates feel a sense of belonging. The position coordinates activities and assignments, builds relationships with stakeholders, establishes objectives and accountability, measures progress, identifies improvement opportunities, and promotes adaptability and continuous learning. It ensures compliance with company policies and procedures, supports the Open Door Policy, and models Walmart’s values, integrity, ethics, and customer-first approach. The role also supports the company’s goal of becoming a regenerative company through positive impact, eliminating waste, local giving, and other actions described in the posting.

Requirements

  • Meet one of the following minimum qualification paths: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop teams; listen to associates, tour stores, provide feedback, and communicate company direction, business initiatives, and operational expectations.
  • Lead company change efforts and provide clear guidance to implement business solutions.
  • Model and support exceptional customer service, resolve customer concerns, support community outreach, and implement action plans to address service deficiencies.
  • Review profit-and-loss statements and assist with budgeting, forecasting, and expense control for the designated business area.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, supervise, recognize, and develop associates; assign duties, set expectations, and support staffing needs.
  • Promote a workplace of belonging, respect, collaboration, and associate development.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate objectives, measure progress, and address improvement opportunities.
  • Ensure compliance with company policies and procedures, support the Open Door Policy, and provide guidance on business processes and practices.
  • Model integrity, ethics, accountability, customer-first decision-making, continuous improvement, and Walmart’s stated values.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards and annual or quarterly performance bonuses.
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