The Food & Consumables Coach leads and develops teams, supports store operations, and drives customer service and financial performance in the designated business area. The role teaches, trains, listens to associates, tours stores to provide feedback, communicates company direction and business initiatives, leads change efforts, and sets clear expectations. It models exceptional customer service, resolves customer issues, supports community outreach, and develops action plans and process improvements to maintain a high-quality customer experience. The Coach reviews profit-and-loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation and inventory flow, supports seasonal transitions and operational processes, and implements plans to reduce shrink and achieve sales and profit goals. The role hires, trains, mentors, supervises, recognizes, and develops associates; assigns duties; supports staffing needs; and promotes a workplace where associates feel a sense of belonging. The position coordinates activities and assignments, builds relationships with stakeholders, establishes objectives and accountability, measures progress, identifies improvement opportunities, and promotes adaptability and continuous learning. It ensures compliance with company policies and procedures, supports the Open Door Policy, and models Walmart’s values, integrity, ethics, and customer-first approach. The role also supports the company’s goal of becoming a regenerative company through positive impact, eliminating waste, local giving, and other actions described in the posting.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree