Food & Consumables Coach
About The Position
The Food & Consumables Coach leads and develops store teams, provides supervision and development opportunities for associates, and drives the financial performance and sales of the designated store area. The role teaches and trains associates, communicates store operations and company direction, supports change efforts, sets clear expectations, and provides guidance on business solutions. It models exceptional customer service and ensures customer concerns are resolved while supporting community and customer-service initiatives. The Coach reviews profit and loss statements and supports budgeting, forecasting, and expense control. The role monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops action plans to reduce shrink and achieve sales and profit goals. It also coordinates job-related activities, works with stakeholders, measures progress, identifies improvement opportunities, and ensures compliance with company policies, values, ethics, and standards. The position emphasizes Walmart’s values: respecting individuals, acting with integrity, serving customers and members, and striving for excellence. The role promotes belonging, develops talent, builds collaborative relationships, makes data-informed decisions, and encourages continuous improvement and learning. The position is based at the Walmart facility at 2675 E Lincoln Ave, Sunnyside, Washington.
Requirements
- At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
- Attend and successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
- For facilities that sell only ammunition in states with specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
Responsibilities
- Lead and develop teams through training, active listening, store tours, and feedback.
- Communicate and collaborate with associates at all levels regarding store operations, technology, business initiatives, merchandising, and company direction.
- Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
- Model customer service standards and support customer-service initiatives, including community outreach programs.
- Ensure customer needs, complaints, and issues are resolved; develop action plans to address deficiencies and improve customer experience.
- Drive financial performance and sales for the designated store area by reviewing profit and loss statements and assisting with budgets, forecasts, and expense control.
- Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and achieve sales and profit goals.
- Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and support staffing needs and associate development.
- Build and maintain relationships with key stakeholders and coordinate activities and initiatives to meet customer and business needs.
- Set goals and objectives, establish accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
- Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
- Promote a workplace culture of belonging, collaboration, integrity, customer service, and continuous improvement.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
- PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
