Food & Beverage Team Leader

Target • Wheaton, IL

1d • $24 - $40 • Onsite

About The Position

The Food & Beverage Team Leader leads a store team responsible for providing guests with fresh, in-stock, accurately priced and presented food and beverage products. The role supports a guest-first experience and oversees department operations, workload planning, inventory accuracy, food safety, quality, merchandising, pricing, promotions and team development. The leader works with guidance from a direct leader and partners with store leadership and vendors to meet business priorities and sales goals.

This is a full-time role, but hours are not guaranteed to be 40 per week and may fluctuate according to business needs. The schedule is variable and may include nights, weekends, holidays, closing shifts and peak shopping times. Work is physically active and may involve refrigerated or freezer environments, allergens, varying temperatures and humidity, and outdoor or other elements during duties such as Drive-Up and carryout.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent.
• Strong interest in and knowledge of the Food & Beverage business.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other directed technology equipment.
• Ability to work independently and as part of a team, manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members, with effective communication skills.
• Ability to access all areas of the building, interpret instructions and reports, and accurately handle cash register operations as needed.
• Ability to climb ladders when needed and safely scan, handle and move merchandise, including frequently lifting or moving up to 44 pounds without assistance.
• Flexible availability for nights, weekends and holidays, with reliable and prompt attendance.
• Ability to work in refrigeration and freezer conditions and around common allergens.
• Ability to work in varying temperatures, humidity and other elements during duties including Drive-Up and carryout.
• Ability to remain mobile for the duration of scheduled shifts, which may vary.

Nice To Haves

• Previous retail and/or food experience is preferred but not required.

Responsibilities

• Deliver an easy, inspiring and friendly guest experience and ensure team members understand and consistently fulfill Target’s guest experience commitments.
• Observe team member performance, provide feedback, recognize strong service, and hold team members accountable.
• Review guest, financial and team outcome metrics and business reporting to identify opportunities, align the team on execution, and improve results.
• Understand sales goals and plan and execute daily and weekly workload, merchandising, pricing, sales floor displays, sampling and promotions.
• Lead a guest-focused, efficient Food & Beverage team and complete the Food & Beverage Daily Standards walk.
• Assess Food & Beverage and Food Service backroom and sales floor areas, prioritize business needs, and identify team workload tasks.
• Establish goals and expectations with guidance from the direct leader and hold team members accountable.
• Partner and communicate with store leadership to influence sales performance and workload delivery, using check-ins and check-outs as daily connection points.
• Maintain fresh, full and food-safe areas through inventory management, area routines and food safety policies and procedures.
• Assign daily tasks based on planned workload and guest traffic, aligned with weekly and monthly priorities.
• Validate team members’ progress on assigned work, production routines and best practices.
• Develop, coach and train team members, close skill gaps, and lead huddles to communicate priorities and trends.
• Build vendor partnerships, set expectations for brand standards and reliable in-stock conditions, and place store-initiated orders according to best practices where applicable.
• Stay up to date on relevant products and trends and educate team members.
• Support hiring and onboarding processes for new team members.
• Support backup cashiering, order pickup and Drive-Up while maintaining compliance with applicable laws.
• Develop subject matter expertise in adult beverage laws relevant to the business and protect the store’s liquor license, if applicable.
• Uphold Starbucks and Pizza Hut brand standards and maintain productive partnerships with their district managers, if applicable.
• Complete Food Safety Manager certification and applicable Starbucks and/or Pizza Hut training or certifications.
• Model ethical conduct, safety and compliance, and hold the team accountable to these standards.
• Promote safe behaviors, identify and correct hazards, respond to incidents, and report and investigate injuries promptly and accurately.
• Model physical security processes and support store-wide merchandise protection strategies.
• Demonstrate inclusivity by valuing diverse perspectives and creating equitable experiences.
• Follow safe and secure processes as a key carrier.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance requirements and perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive medical, vision, dental and life insurance and other health benefits and programs.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED