Food & Beverage Support Expert On Call

Four Seasons Hotels and Resorts • Denver, CO

7d • $16 - $23 • Onsite

About The Position

The Food & Beverage Support Expert is an on-call, guest-focused role that provides operational support across multiple Food & Beverage outlets and events according to business demand. The position rotates among front-of-house responsibilities such as Host/Hostess, Server Assistant, Server, and Banquet Server, while delivering service consistent with Four Seasons standards. It is suited to hospitality professionals who enjoy variety, work well in a fast-paced environment, and are passionate about creating memorable guest experiences.

Duties may include greeting and seating guests, handling reservations and telephone calls, maintaining station charts and cover counts, assisting service teams with table setup and food and beverage delivery, describing menu items, communicating guest requests and dietary restrictions, and providing personalized service. The role also supports banquet and event setup, service, and breakdown; maintains clean, organized service areas; responds to guest concerns; and supports departmental operations as business levels and staffing needs require.

This on-call position requires maximum flexibility. Shifts and assignments vary with business demand and may include mornings, afternoons, evenings, weekends, and holidays. The hourly rate is $16.27 to $23.00, plus eligible tips, gratuities, and service charges.

Requirements

• Strong interpersonal and communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Excellent guest service and problem-solving abilities.
• Attention to detail and strong organizational skills.
• Good command of the English language.
• Must possess legal work authorization in the United States.
• Must be available for a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays.

Nice To Haves

• Previous Food & Beverage, restaurant, hospitality, banquet, or customer service experience is preferred.

Responsibilities

• Welcome and greet guests warmly and professionally.
• Manage restaurant reservations, seating arrangements, and table assignments.
• Answer telephone calls according to Four Seasons standards.
• Maintain accurate station charts and restaurant cover counts.
• Accommodate guest preferences whenever possible.
• Set, clear, and reset tables to support service teams.
• Deliver food and beverages promptly and accurately.
• Provide water, bread, and other guest amenities according to Four Seasons standards.
• Maintain cleanliness and organization of dining and service areas.
• Restock linens, china, glassware, silverware, and service supplies.
• Present menu offerings and describe menu items, ingredients, preparation methods, and beverage selections.
• Accurately communicate guest requests, dietary restrictions, and special accommodations.
• Anticipate guest needs and provide personalized service throughout the dining experience.
• Assist with setup, service, and breakdown of banquets and special events.
• Prepare event spaces according to banquet specifications.
• Provide attentive, professional service during meetings, receptions, and catered events.
• Respond promptly and professionally to guest requests and concerns.
• Collaborate with team members and leaders across Food & Beverage outlets.
• Maintain cleanliness, organization, and compliance with health and safety standards.
• Follow Four Seasons policies, standards of conduct, and service expectations.
• Support departmental operations as business levels and staffing needs require.

Benefits

• Sick pay.
• Complimentary shift meal prepared by the Culinary Team.
• Complimentary dry cleaning of employee uniforms.
• Tips, gratuities, and service charges may apply in eligible positions and events.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed