F&B Supervisor | Lakeside

Omni Hotels & Resorts•Austin, TX

1d•Onsite

About The Position

Omni Hotels & Resorts is hiring a Food & Beverage Supervisor for Arnie's Lakeside at Barton Creek Country Club. The supervisor is responsible for training and supervising restaurant staff and ensuring prompt, courteous service that complies with Omni Barton Creek Country Club Food and Beverage standards. The role supports a private-club environment focused on personalized service, attention to detail, teamwork, and hospitality.

Requirements

Must be at least 18 years old.
Must have and maintain Texas Food Handlers and TABC certifications.
Ability to communicate clearly and pleasantly in spoken and written English with members, management, and coworkers, in person and by telephone.
Ability to work in a fast-paced environment and multitask.
Ability to manage deadlines.
Strong attention to detail and customer-service skills.
Must know emergency procedures and work to prevent accidents.
Must be able to work flexible shifts, including nights, weekends, and holidays.
Must be able to stand and walk for an extended period or an entire shift.
Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Nice To Haves

One year of experience in a Food and Beverage supervision or management role is preferred.
Prior serving and cash-handling experience is preferred.
Understanding of Food and Beverage financials, including cost and par controls, is preferred.

Responsibilities

Maintain regular attendance according to Omni standards and schedules that vary with club needs.
Maintain professional appearance and grooming, including proper attire or uniform and name tag.
Monitor dining rooms for seating availability, service, safety, cleanliness, and guest well-being.
Maintain familiarity with menus and knowledge of beverage offerings.
Ensure staff complete dining-room side-work checklists.
Spot-check liquor pars and order daily supplies.
Monitor food and liquor requisitions and food waste.
Check bar controls, shot-glass use, red lining, and fully emptied bottles daily.
Hold pre-shift meetings and ensure monthly department training requirements are met.
Follow up on established training steps.
Handle guest comments and complaints and ensure member and guest satisfaction.
Communicate with guests and receive feedback.
Remain on the floor during peak hours.
Observe, teach, and professionally correct staff service.
Examine food preparation and beverage presentation.
Assist the manager with weekly and monthly scheduling and forecasting.
Participate in interviewing and recruiting as needed.
Assist with monthly MOS audits.
Prepare maintenance requests and follow up on them.
Maintain knowledge of the resort property and events.
Participate in department meetings and required company training.
Perform other duties as assigned by restaurant management.