Food & Beverage Supervisor (One-Year Contract, Full Time)

Donalda Club•Toronto, ON

1d•CA$50,000 - CA$55,000•Onsite

About The Position

At Donalda Club, we take pride in delivering exceptional service, creating memorable experiences, and fostering a workplace that values leadership, teamwork, and professional growth. We are seeking a Food & Beverage Supervisor who is passionate about hospitality and thrives in a dynamic, high-performance environment. As a Food & Beverage Supervisor, you will be a key leader in our Food & Beverage team, ensuring a high-quality dining experience for our members and guests across casual dining, fine dining, and banquet operations. Reporting to the Food & Beverage Manager, you will oversee service excellence, mentor and develop staff, and contribute to an exceptional club atmosphere. We’re seeking a strong leader with excellent communication skills, the ability to motivate teams, and a commitment to ongoing improvement. If you’re passionate about hospitality, leadership, and creating outstanding guest experiences, this is the perfect opportunity for you!

Requirements

Proven leadership experience in food & beverage or hospitality.
Strong communication and people management skills.
Ability to thrive in a fast-paced, high-expectation environment.
Strong organizational and problem-solving abilities.
Commitment to service excellence and continuous improvement.
Knowledge of health & safety regulations and best practices.
Smart Serve Certification (Required)

Nice To Haves

Experience in private clubs, fine dining, or event catering
First Aid & CPR Certification (Preferred)

Responsibilities

Supervise and mentor service staff, fostering a positive, high-performance culture.
Conduct pre-shift meetings, ensuring team members are informed of daily specials, service standards, and club events.
Lead by example with a hands-on management approach, assisting with service when required.
Provide ongoing training and professional development for team members.
Ensure members and guests receive exceptional service, exceeding expectations.
Oversee daily service operations, ensuring seamless kitchen and staff coordination.
Supervise table settings, cleanliness, and ambiance to maintain Donalda Club’s high standards.
Handle guest feedback and service issues professionally, ensuring timely resolutions.
Monitor reservation management, ensuring special requests (dietary, seating preferences) are accommodated.
Ensure compliance with alcohol service regulations and club policies.
Assist in inventory management, ensuring proper stock levels for beverages, supplies and equipment.
Manage revenue control procedures, working closely with the Food & Beverage management team.
Support event execution, working alongside catering and banquet teams to deliver seamless functions.
Conduct safety inspections, ensuring compliance with health & safety regulations.