Food & Beverage Supervisor Full Time

ROLAND PARK PLACE•Baltimore, MD

3d•Onsite

About The Position

Roland Park Place (RPP) is the only full-service, accredited nonprofit continuing care retirement community in Charm City and a leader in aging services for older adults and their families. RPP offers premier access to Baltimore City life coupled with the comfort and convenience of suburban living — all in a beautiful, landscaped, park-like setting with breathtaking city skyline views. We are not a nursing home or typical retirement community. At our luxury, resort-like community, we are driven to provide our residents with the best hospitality the Baltimore Area has to offer, so our residents don’t have to leave home for an incredible restaurant experience. Come join us in pushing the envelope! The successful candidate will find great satisfaction in making people happy through hospitality, relationship building, and in helping others develop their potential through strong, effective leadership.

Requirements

High School Diploma/GED required.
2 years supervisory experience in a CCRC or Healthcare Dining operation required.
Ability to uphold our core values, and follow policies and procedures.
Must be able to take initiative to always find a way to say yes to both our residents and staff.
Able to work a flexible schedule, have reliable transportation, and be on time for scheduled shifts.
Most importantly, have a positive attitude and be able to smile at all times.

Nice To Haves

Associate's Degree preferred.
ServSafe Certificate or Food Handlers certification preferred.

Responsibilities

Oversees aspects of the Independent Living (IL) dining operations, while providing and exemplifying teamwork, leadership, and hospitality to various day-to-day dining operations.
Liaison between residents, family members, and RPP dining leadership, to provide gracious hospitality and comfort to those in need.
Coordinator of the first line of service for our residents, while supporting the line staff in their efforts to provide service excellence.
Oversees meal service operations in IL, while following all federal, state, and local regulations and guidelines for food service facilities regarding sanitation, maintenance, and safety.
Participates in hiring, training, coaching, scheduling, and disciplining all dining staff on proper production, set-up, and clean-up, including food safety and customer service techniques.
Plans and conducts mandatory, monthly training sessions with service staff in areas as directed.
Experience with both FOH & BOH. From expediting food to serving the tables in a professional and upscale manner.
Completes resident move in to ensure the highest degree of resident care and customer satisfaction possible. Meets with new residents upon admission as needed per the direction of the Assistant Director or Director of Dining Services.