Food & Beverage Supervisor-Full-Time Seasonal

Millennium Hotels•Anchorage, AK

8d•Onsite

About The Position

The Lakefront, Anchorage hotel (formerly the Millennium Hotel) is recruiting for full time seasonal, Food & Beverage Supervisor to join our team. At the Lakefront Anchorage Hotel, we strive to deliver a memorable experience for our guests. Situated on the shores of scenic Lake Spenard, one mile from Anchorage International Airport and four miles from downtown Anchorage, the Lakefront Anchorage Hotel is the perfect starting point to explore the many wonders Alaska has to offer. The Lakefront Anchorage Hotel boasts 248 rooms and three outstanding food and beverage outlets.

Requirements

Must be able to remain professional in all guests or employee interactions.
Must have problem solving skills thinking out of the box to resolve customer complaints lessening the financial impact on the food and beverage department.
Work as a valuable member of the team by resolving conflicts without blame.
Must be flexible, adaptable and dependable based on the needs of the hotel.
Patience, tact and diplomacy.
Required to regularly lift 20-40 pounds.
Ability to obtain TIPS certification is required.
Guest attentiveness and a neat appearance.
Exceptional customer service skills.
Work as a productive team member by contributing positive energy.
Perform the duties of the position in a safe manner.
Be professional in all interactions with guests and associates.
Current food handlers’ card and Taps card.
At least a high school education.

Nice To Haves

Prior hospitality experience preferred.

Responsibilities

Assist the Food & Beverage department in all aspects on the floor such as food runner, host, server, expediter and bartender.
Manage staff, interact with the guest and assist with guest complaints.
Assist in managing the staff.
Ensures a high standard of food presentation and that it is presented in a timely manner.
Oversees training of new employees.
Assigns and coordinates work of employees to promote efficiency of operations.
Supervises serving of meals and beverages to ensure accuracy and efficiency.
Inspects food and beverage areas and equipment to maintain cleanliness and sanitary conditions.
Responsible for maintaining cash bank.
Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Directly supervises employees in the Restaurant Departments.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include assisting in training employees; planning, assigning, and directing work; and addressing complaints and resolving problems.
Complete all tasks in for the opening and closing of the restaurant(s).