Food & Beverage Supervisor

Boston Natick • Natick, MA

15h • Onsite

About The Position

The Verve Hotel Boston Natick, Tapestry Collection by Hilton, is seeking a Food & Beverage Supervisor responsible for supervising and coordinating food and beverage service in hotel outlets and banquet operations. This role supports the Food & Beverage Manager and Banquet Manager to ensure exceptional guest service, adherence to operational standards, and efficient daily operations in a fast-paced hotel environment.

Requirements

• Previous supervisory experience in a hotel food & beverage setting
• Ability to work flexible schedules including nights, weekends, and holidays
• Ability to stand, walk, lift (35–50 lbs), and perform physical duties required in a hospitality environment
• Strong communication, leadership, and guest service skills
• Ability to handle cash and credit transactions and use point-of-sale systems

Nice To Haves

• Outlet and banquet experience preferred

Responsibilities

• Supervise restaurant, lounge, and banquet service staff
• Manage daily shifts and oversee outlet and banquet functions
• Assist with training, mentoring, and evaluating team members
• Ensure service standards, cleanliness, and appearance guidelines are maintained
• Handle guest interactions and resolve concerns to ensure guest satisfaction
• Support administrative duties, shift reports, and departmental meetings
• Enforce cash handling and closing procedures
• Maintain high visibility during service periods

Benefits

• Medical, dental, and vision insurance
• Voluntary life insurance
• Optional supplemental insurance plans
• 401(k) retirement plan
• Paid personal and vacation time
• Hotel team member travel discounts
• Career growth and advancement opportunities
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed