F&B Supervisor (Full-Time) | Smith Tower

Columbia Hospitality•Seattle, WA

9h•Onsite

About The Position

The Food & Beverage Supervisor has a pivotal role responsible for overseeing the seamless operations of the observatory bar, and any private/mix-in events. Beyond ensuring exceptional service delivery, this position plays a crucial role in coaching and mentoring F&B team members, fostering a positive work culture, and motivating them to excel in generating revenue through Food & Beverage sales. With a keen focus on guest and client satisfaction and operational efficiency, the Food & Beverage Supervisor leads by example, driving excellence in service while maximizing revenue opportunities across all F&B channels.

Requirements

2+ years in supervisory experience and/or training in comparable food service operation.
Craft cocktail bar experience preferred.
The ability to read, write and speak English fluently is required to read, analyze, and interpret regulations.
Ability to effectively present information and respond to questions from group of managers, clients, customers, and the public.
Team centric and the ability to successfully lead the F&B Team.
Must be flexible and able to perform multiple tasks and work in stressful situations.
Strong client/customer service skills with the ability to be solutions oriented.
Proficient in Microsoft 365 (Word, Excel, PowerPoint, Outlook).
Ability to stand up and down for more than three (3) hours at a time.
The ability to de-escalate, be organized, and handle busy operations.
The ability to communicate independently, clearly, and effectively.
Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends, and holidays.
Ability to lift (25+) Pounds.
Basic math skills required.

Nice To Haves

Craft cocktail bar experience preferred.

Responsibilities

Prepare weekly schedules for Front of House taking into consideration fluctuations in business to control labor costs.
Work with F&B Manager and Kitchen Manager to manage menus, inventory, and ordering.
Submit payroll and gratuity sheets for F&B staff before each pay period end.
In coordination with F&B leadership, assist in interviewing for front of house staff.
Train and supervise all front of house staff, in partnership with the Lead Server and Lead Bartender, in proper service excellence and test server knowledge about menu offerings.
Work as the Banquet Captain in planning and executing events (private and consumer), including completion, distribution, and follow-up through of production plans.
Administers state liquor laws as they pertain to operations daily.
Ensures a safe work environment, reporting unsafe conditions and equipment that need repair immediately and that the work area is clean and orderly.
Oversee all aspects of front of house service for the observatory bar.
Manage all aspects of the floor, including host, creating an efficient flow for both front and back of house.
In coordination with the F&B Manager, schedule and conduct yearly performance reviews with all year-round front of house staff.
Work with F&B Manager to promote staff cross training and increase efficiency.
Other duties as assigned by management.

Benefits

Parking Discount
Get Paid Daily
Paid Time off & Holiday Pay
Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans -with employer contribution
Referral Bonus
Discounted Lodging, Dining, Spa, Golf, and Retail
Employee Assistance Program
“Columbia Cares” Volunteer Opportunities
Committee Participation Opportunities
Task Force Work Opportunities
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)