Food & Beverage Outlets Manager at InterContinental Washington DC - The Wharf

IHG • Washington, DC

7d • $80,000 - $90,000

About The Position

As our new Food & Beverage Outlet Manager, you will oversee the day-to-day operations of our restaurant/bar. You will develop and implement strategies to improve the F&B outlet's profitability while ensuring guest satisfaction in accordance to the hotel standards. Always following government regulations concerning health, safety or other requirements. You will work closely with the food and beverage/culinary team and employees to successfully execute all restaurant operations.

Requirements

• Bachelor’s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field
• Knowledge and experience in restaurant and bar operations
• Experience in large volume F&B operations
• Excellent communication skills
• Strong organizational skills
• Ability to lead a large team
• Ability to work in a fast-paced environment
• Ability to multitask

Responsibilities

• Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
• Train colleagues to make sure they deliver with compliance and to the standards we expect
• Recommend or initiate any HR elated actions where needed
• Make sure all food and beverage equipment is in operational condition and regularly cleaned
• Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs
• Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction
• Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions
• Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with Executive Chef
• Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste
• Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment
• Other ad-hoc duties - unexpected moments when we have to pull together to get a task done
• Help prepare the hotel’s annual budget and the setting of departmental goals
• Monitor budget and control expenses with a focus on food, beverage and labour costs
• Working with the catering office, identify additional sales opportunities to enhance revenue
• Drive promotions that deliver great dining experiences for guests at a good value
• Make sure credit and financial transactions are handled in a secure manner
• Directing, coaching, and developing a team of committed hospitality professionals
• Delivering exceptional guest and corporate experiences by setting high standards and finding new ways to exceed them
• Managing food and beverage standards to deliver against our commitment to responsible business practices

Benefits

• We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.
• We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager