Food and Beverage Manager

The Glebe - LifeSpire•Daleville, VA

10d•Onsite

About The Position

LifeSpire of Virginia is seeking a Food & Beverage Manager to support The Glebe in Daleville, Virginia. The role leads the front-of-house dining experience across the community’s Independent Living venues, including the Allegheny Dining Room, Ridgeview Eatery, Terrace, Fireside Coffee Shop, and catered events. It focuses on hospitality excellence, service standards, team leadership, and resident satisfaction. The manager oversees service staff and daily operations, fosters professionalism, teamwork, and accountability, and works closely with culinary leadership to align service execution with menu offerings. The role maintains consistent, high-quality service and resident engagement, and may support dining operations in Healthcare, Memory Care, and Assisted Living as assigned by the Director of Culinary Services.

Requirements

Three to five years of supervisory or management experience in hospitality, food and beverage, restaurants, hotels, country clubs, or senior-living dining environments.
Strong front-of-house leadership experience, including service standards, staff supervision, and guest relations.
Proven ability to lead teams, manage schedules, and drive service excellence.
Excellent communication, organization, and interpersonal skills.
Knowledge of food-safety and sanitation standards.

Nice To Haves

Certified Dietary Manager (CDM) certification; preferred but not required.
Senior-living experience, particularly in Independent Living or hospitality-driven environments.

Responsibilities

Lead and oversee daily dining-room and service operations to provide a consistent, high-quality restaurant-style experience.
Set, model, and enforce service standards, hospitality expectations, and professional presentation.
Help residents and guests feel welcomed, valued, and engaged during dining interactions; monitor service, dining-room flow, and resident feedback to improve the experience.
Serve as Manager on Duty as scheduled, providing visible leadership during service periods.
Use dining and workforce technology systems, including eMenu, UKG, Uniguest, and WeCareConnect, to support ordering, timecard approval, community menu and special promotion, communication, and staff feedback.
Recruit, interview, hire, train, coach, and mentor front-of-house service staff.
Set clear team expectations, provide consistent feedback, conduct performance evaluations and corrective actions when needed, and develop supervisors and team members for growth, accountability, and succession planning.
Create and deliver service-focused training and education programs.
Collaborate with the Assistant Director of Culinary Services on labor budgets, staffing levels, wage control, and approved FTE targets.
Coordinate with the Executive Chef and culinary team to ensure smooth kitchen and service operations.
Oversee dining-room setup, service flow, special functions, and catered events.
Assist with staff scheduling, payroll oversight, and coverage planning.
Manage service-related inventory, including china, glassware, linens, and smallwares.
Assist with bar operations, ordering, specials, and service deployment.
Maintain a visible presence in dining venues, build rapport with residents, and gather real-time feedback.
Address resident concerns promptly and professionally, escalating issues when appropriate.
Participate in resident meetings, wellness committees, and special-event planning; contribute to resident satisfaction and quality-of-life initiatives.
Support additional dining-service needs as assigned, potentially including Healthcare, Memory Care, and Assisted Living operations.
Ensure service operations align with applicable food-safety, sanitation, and facility standards; stay informed about relevant regulatory requirements.
Support quality-improvement initiatives and survey readiness as directed.
Maintain professionalism and confidentiality and follow organizational policies.