Food and Beverage Manager

The Glebe•Daleville, VA

About The Position

LifeSpire of Virginia is seeking a Food & Beverage Manager to support The Glebe community in Daleville, Virginia. The manager leads the front-of-house dining experience across Independent Living venues, including the Allegheny Dining Room, Ridgeview Eatery, Terrace, Fireside Coffee Shop, and catered events. The role focuses on hospitality excellence, service standards, team leadership, and resident satisfaction. The manager oversees service staff and daily operations and works with culinary leadership to align service execution with menu offerings while maintaining consistent quality and resident engagement. The position also supports dining operations in Healthcare, Memory Care, and Assisted Living as assigned by the Director of Culinary Services. It requires a visible, professional leader who promotes teamwork, accountability, and a welcoming restaurant-style dining culture while supporting food safety, sanitation, regulatory compliance, quality improvement, and survey readiness.

Requirements

  • Three to five years of supervisory or management experience in hospitality, food and beverage, restaurant, hotel, country club, or senior living dining environments.
  • Strong front-of-house leadership experience, including service standards, staff supervision, and guest relations.
  • Demonstrated ability to lead teams, manage schedules, and drive service excellence.
  • Excellent communication, organization, and interpersonal skills.
  • Knowledge of food safety and sanitation standards.
  • Willingness to support additional dining service needs as assigned by the Director of Culinary Services.

Nice To Haves

  • Certified Dietary Manager (CDM) certification.
  • Senior living experience, particularly in Independent Living or hospitality-driven environments.

Responsibilities

  • Lead and oversee daily dining room and front-of-house service operations across Independent Living venues and catered events.
  • Set, model, and enforce service standards, hospitality expectations, and professional presentation.
  • Monitor meal service, dining room flow, and resident feedback to improve the dining experience.
  • Serve as Manager on Duty as scheduled and provide visible leadership during service periods.
  • Use eMenu, UKG, Uniguest, and WeCareConnect to support resident ordering, timecard approval, community communications, and staff feedback.
  • Recruit, interview, hire, train, coach, and mentor front-of-house staff.
  • Set expectations, provide feedback, conduct performance evaluations, and take corrective action when necessary.
  • Develop supervisors and team members, including through growth, accountability, and succession planning.
  • Create and deliver service-focused training and education programs.
  • Collaborate with the Assistant Director of Culinary Services on labor budgets, staffing levels, wage control, and approved FTE targets.
  • Coordinate with the Executive Chef and culinary team to ensure smooth kitchen-to-service operations.
  • Oversee dining room setup, service flow, special functions, and catered events.
  • Assist with staff scheduling, payroll oversight, and coverage planning.
  • Manage service-related inventory, including china, glassware, linens, and smallwares.
  • Assist with bar operations, ordering, specials, and service deployment.
  • Maintain a visible presence in dining venues, build rapport with residents, and gather real-time feedback.
  • Address resident concerns promptly and professionally, escalating issues when appropriate.
  • Participate in resident meetings, wellness committees, and special event planning.
  • Contribute to initiatives that improve resident satisfaction and quality of life.
  • Support additional dining service needs as assigned, which may include Healthcare, Memory Care, and Assisted Living operations.
  • Ensure service operations align with food safety, sanitation, and facility standards.
  • Remain knowledgeable of relevant regulatory requirements, support quality improvement and survey readiness as directed, and maintain confidentiality and compliance with organizational policies.
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