Food & Beverage Business Analyst

SeaWorld•Orlando, FL

About The Position

The Food & Beverage Business Analyst supports SeaWorld park operations and works with the Vice President of Food & Beverage, Park F&B Directors, and operational teams to identify opportunities, implement initiatives, and improve performance. Reporting to the Regional Director of Food & Beverage, the role builds relationships with park leaders and collaborates across Culinary, Marketing, Finance, Procurement, Warehouse, and Technology. The analyst supports pricing strategies, POS technology, inventory management, and revenue-generating programs such as souvenir cups, collectible popcorn buckets, specialty drinkware, and other branded F&B products. The position analyzes business performance, develops reports and dashboards, and recommends practical improvements to revenue, profitability, inventory efficiency, and guest satisfaction. It is a proactive, responsive, collaborative, support-focused role dedicated to helping park operators succeed.

Requirements

Bachelor’s degree in Business, Analytics, Hospitality Management, Finance, or a related field.
1–3 years of experience in business analytics, operations, hospitality, retail, or F&B.
Strong Excel and data analysis skills.
Excellent communication, organization, problem-solving, and relationship-building skills.
Attention to detail and ability to manage multiple projects and deadlines.
Proactive, responsive, collaborative approach focused on practical solutions and supporting park operators.

Nice To Haves

Experience in multi-unit restaurant, theme park, or hospitality operations.
Familiarity with POS systems, pricing platforms, and inventory management.
Experience with new product launches, promotions, or revenue initiatives.
Knowledge of Power BI, Tableau, or similar reporting tools.

Responsibilities

Build strong relationships with the Vice President of Food & Beverage, Park Directors, and operational teams.
Provide responsive operational support to parks, including assistance with business initiatives and problem-solving.
Collaborate with Culinary, Marketing, Finance, Procurement, Warehouse, and Technology teams to execute projects.
Maintain regular communication and follow-through with park leadership.
Partner with park operators to identify revenue opportunities and innovative F&B offerings.
Support development and launch of souvenir cups, collectible popcorn buckets, specialty drinkware, and other branded vessels.
Research industry trends and guest preferences to recommend products and promotions.
Evaluate product costs, pricing, margins, and sales performance; identify upselling, bundling, and seasonal promotion opportunities.
Work with parks, Procurement, and Warehouse teams to maintain appropriate inventory levels of souvenir vessels and promotional products.
Monitor inventory, sales trends, and replenishment needs to minimize shortages and excess stock.
Support forecasting and inventory planning for seasonal events and new launches.
Identify slow-moving inventory and recommend strategies to improve sell-through.
Maintain accurate F&B pricing across POS systems, kiosks, mobile ordering, and digital menus.
Perform ongoing POS maintenance, including menu item setup, configuration changes, pricing updates, and system accuracy checks across park locations.
Coordinate and execute POS updates with park operators and Technology teams, validate changes before launch, and resolve issues promptly.
Establish, document, and reinforce POS best practices to promote consistent menu configuration, transaction accuracy, operational efficiency, and guest experience.
Support pricing strategies through cost analysis, margin evaluation, and competitive benchmarking.
Assist with technology implementations, system testing, troubleshooting, and operational improvements.
Coordinate seasonal events, limited-time offerings, and product launches with park leadership and cross-functional teams.
Ensure timely execution, operational readiness, and follow-through.
Analyze sales trends, product performance, pricing effectiveness, and revenue opportunities.
Develop reports and dashboards to support business decisions and track initiative performance.
Recommend improvements to revenue, profitability, inventory efficiency, and guest satisfaction.
Prepare regular performance updates for regional and park leadership.