Food & Beverage Business Analyst

Sea World•Orlando, FL

About The Position

The Food & Beverage Business Analyst supports SeaWorld park operations and works directly with the Vice President of Food & Beverage, Park F&B Directors, and operational teams. Reporting to the Regional Director of Food & Beverage, the analyst identifies opportunities, helps implement initiatives, and supports pricing strategies, technology, inventory management, and revenue-generating programs involving products such as souvenir cups and popcorn buckets. The position is support-focused and aims to help park operators succeed while improving operational performance, revenue growth, and the guest experience. The analyst collaborates with park teams and departments including Culinary, Marketing, Finance, Procurement, Warehouse, and Technology. Responsibilities include supporting product innovation and launches, maintaining accurate pricing and POS configurations, monitoring inventory and sales, analyzing business performance, and coordinating seasonal events and promotions. Success is measured by strong park relationships, pricing and inventory accuracy, effective initiative execution, and contributions to revenue growth and guest satisfaction.

Requirements

Bachelor’s degree in Business, Analytics, Hospitality Management, Finance, or a related field.
1–3 years of experience in business analytics, operations, hospitality, retail, or food and beverage.
Strong Excel and data analysis skills.
Excellent communication, organization, problem-solving, and relationship-building skills.
Attention to detail and ability to manage multiple projects and deadlines.
Proactive, responsive, collaborative approach and commitment to practical solutions that improve operational performance and drive revenue growth.

Nice To Haves

Experience in multi-unit restaurant, theme park, or hospitality operations.
Familiarity with POS systems, pricing platforms, and inventory management.
Experience with new product launches, promotions, or revenue initiatives.
Knowledge of Power BI, Tableau, or similar reporting tools.

Responsibilities

Build relationships with the Vice President of Food & Beverage, Park Directors, and operational teams, and maintain regular communication with park leadership.
Provide responsive operational support to parks, including assistance with business initiatives and problem-solving.
Collaborate with Culinary, Marketing, Finance, Procurement, Warehouse, and Technology teams to execute projects.
Partner with park operators to identify revenue opportunities and develop innovative food and beverage offerings.
Support the development and launch of souvenir cups, collectible popcorn buckets, specialty drinkware, and other branded vessels.
Research industry trends and guest preferences and recommend products and promotions.
Evaluate product costs, pricing, margins, and sales performance; identify upselling, bundling, and seasonal promotion opportunities.
Work with parks, Procurement, and Warehouse teams to maintain appropriate inventory levels of souvenir vessels and promotional products.
Monitor inventory, sales trends, and replenishment needs to minimize shortages and excess stock.
Support forecasting and inventory planning for seasonal events and new launches; identify slow-moving inventory and recommend ways to improve sell-through.
Maintain accurate food and beverage pricing across POS systems, kiosks, mobile ordering, and digital menus.
Perform ongoing POS maintenance, including menu item setup, configuration changes, pricing updates, and system accuracy checks across park locations.
Coordinate POS updates with park operators and Technology teams, validate changes before launch, and resolve issues promptly.
Establish, document, and reinforce POS best practices to promote consistent menu configuration, transaction accuracy, operational efficiency, and guest experience.
Support pricing strategies through cost analysis, margin evaluation, and competitive benchmarking.
Assist with technology implementations, system testing, troubleshooting, and operational improvements.
Coordinate seasonal events, limited-time offerings, and product launches with park leadership and cross-functional teams, ensuring timely execution and operational readiness.
Analyze sales trends, product performance, pricing effectiveness, and revenue opportunities.
Develop reports and dashboards to support business decisions and track initiative performance.
Recommend improvements to revenue, profitability, inventory efficiency, and guest satisfaction.
Prepare regular performance updates for regional and park leadership.