Food & Beverage Associate (Family Entertainment Center)

Round One Entertainment•Reno, NV

2d•Onsite

About The Position

This part-time position supports the Food and Beverage Department at a family entertainment center and provides exceptional customer service. The role is primarily scheduled for closing shifts on Fridays, Saturdays, and Sundays, beginning as early as 5:00 or 6:00 p.m. and ending at 2:30 a.m. The position requires serving alcohol, so applicants must be at least 21 years old. The work takes place in a bowling center and arcade, where noise, dust, and activity levels can be high. Employees may stand and walk for extended periods and perform physically demanding tasks, including lifting or moving up to 100 pounds with assistance. The job description identifies essential functions but notes that duties may change and reasonable accommodations may be made.

Requirements

Must be at least 21 years old because the role requires serving alcohol.
High school diploma or GED.
One to two years of experience in a fast-food or hospitality environment.
Ability to bend, stretch, twist, climb, and maintain a high level of mobility and flexibility in small spaces.
Ability to stand and walk for extended periods without breaks during busy times.
Ability to handle, feel, and reach with hands and arms.
Ability to lift and/or move up to 100 pounds with assistance.

Nice To Haves

Experience in a bowling or arcade establishment is preferred but not required.
Bartending experience is preferred but not required.

Responsibilities

Operate the POS register for food and drinks, including the bar register when directed.
Prepare food and beverage items according to company policies and standards.
Reset and bus the food court seating area.
Wash and dry dishes, glasses, and cooking or food-preparation utensils.
Manage food and beverage inventory according to store policies and procedures.
Maintain proper temperatures for refrigerators and freezers.
Manage plates, cups, and other utensil inventory according to store policies and procedures.
Conduct restroom checks and cleaning, including laundry of rags.
Respond politely and with a friendly demeanor to customer requests.
Occasionally use the POS system to collect payments and allocate bowling lanes.
Occasionally use the POS system to collect payments and lend out facility equipment, such as karaoke or billiards equipment.
Occasionally use the POS system to collect payments and issue arcade cards and credits.
Conduct alcohol and age-restriction control according to company policies.
Handle lost and found procedures according to company policies.
Seek continuous improvement and more efficient or less expensive ways to perform department work processes.
Comply with and maintain confidentiality of company policies and procedures.
Maintain a clean and safe working area.
Perform other duties and responsibilities assigned by Store Management.