Food & Beverage Associate (Family Entertainment Center)

Round One Entertainment • Concord, CA

4d

About The Position

The Food & Beverage Associate provides exceptional customer service while supporting the operation of the Food and Beverage Department at a family entertainment center. The role involves operating registers, preparing food and beverages, maintaining food court seating and kitchenware, managing inventory, and keeping the work area clean and safe. The associate may also support bowling, karaoke, billiards, and arcade transactions. The position is part-time, scheduled for 20–25 hours per week, with availability for weekend shifts (Friday, Saturday, and Sunday) or closing shifts required; the facility operates from 10 a.m. to 2 a.m. daily, including holidays.

Requirements

• High school diploma or GED.
• One to two years of experience in a fast-food or hospitality environment.
• Availability to work weekends (Friday, Saturday, and Sunday) or closing shifts.
• Ability to bend, stretch, twist, climb, and remain mobile and flexible in small spaces.
• Ability to stand and walk for extended periods without breaks during busy times.
• Ability to handle, feel, and reach with hands and arms.
• Ability to lift and/or move up to 100 pounds with assistance.

Nice To Haves

• At least 21 years of age is preferred because the role requires serving alcohol at the bar.
• Experience in a bowling or arcade establishment.
• Bartending experience.

Responsibilities

• Operate the POS register for food and drinks, including the bar register when directed.
• Prepare food and beverage items according to company policies and standards.
• Reset and bus the food court seating area.
• Wash and dry dishes, glasses, and other cooking or food-preparation utensils.
• Manage food and beverage inventory according to store policies and procedures.
• Maintain proper temperatures for refrigerators and freezers.
• Manage plates, cups, and other utensil inventory according to store policies and procedures.
• Conduct restroom checks and cleaning, including laundering rags.
• Respond politely and with a friendly demeanor to customer requests.
• Occasionally operate the POS system to collect payments and allocate bowling lanes.
• Occasionally operate the POS system to collect payments and lend out facility equipment, such as karaoke and billiards equipment.
• Occasionally operate the POS system to collect payments and issue arcade cards and credits.
• Perform other duties and responsibilities assigned by Store Management.
• Conduct alcohol and age-restriction control according to company policies.
• Handle lost-and-found procedures according to company policies.
• Seek improvements and more efficient or less expensive ways to perform department work processes.
• Comply with and maintain the confidentiality of company policies and procedures.
• Maintain a clean and safe working area.

Benefits

• One hour per week to play non-prize arcade games.
• 90 minutes of bowling per week, including shoes.
• One hour of karaoke or billiards per week.
• 50% discount on food items per working shift.
• One complimentary beverage per working shift.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED