Food & Beverage Administrator
About The Position
The Food & Beverage Administrator is responsible for the organization and execution of administrative duties to support the F&B department. Reports to the F&B Director, and works closely with all F&B departmental management. As Vancouver’s premier attraction, we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.
Requirements
- Completion of secondary school required
- Ability to motivate and develop staff
- Exceptionally organized and able to multitask/coordinate multiple function activity
- Excellent communication and writing skills
- Proficient in Microsoft Excel and Word
- Flexible work hours; including evening closing shifts, weekends and holidays
Nice To Haves
- Experience in a Human Resources background preferred
- Experience with Ceridian Dayforce preferred
- Experience with TOCK preferred
- Excellent customer service and interpersonal skills
Responsibilities
- Provides administrative support to the F&B Director and other F&B managers
- Answering the F&B reception phone and responding to a variety of inquiries
- Taking reservations for The Observatory & Altitudes Bistro; upselling Grouse Mountain products
- Manages TOCK Reservation system for Altitudes Bistro & The Observatory, including creating experiences and responding to guest reviews.
- Filing, ordering and inventory of office supplies, coordinating the maintenance of office equipment i.e. Photocopier
- Working closely with the catering sales staff, updating weekly banquet contracts and coordinating or conducting site inspections
- Take meeting notes
- Assisting with HR documentation. Collecting SIR & Food Safe Certifications, ensuring F&B has a compliant list.
- Communication of F&B operating hours and updating guest signage accordingly
- Completion of payroll for culinary teams
- Generating gratuity reports and distribution of gratuities
- Daily metric reporting (labour costs, revenue, food costs etc.)
- Management of job vacancies for F&B roles
- Scheduling interviews for F&B roles
- Onboarding and training of all new, returning and existing F&B staff.
- Assists with costing of recipes through internal systems as required
- Assists in Storeroom with invoicing & inventory as required
- Assists in Altitudes Bistro or The Observatory restaurant as required
- Other duties as required
Benefits
- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants and recreation
- Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
- RRSP matching after 6 months of service
- Free access pass for dependants
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
