Food & Beverage Administrative Assistant

Four Seasons Hotels and Resorts • Naples, FL

10d • Onsite

About The Position

Perform administrative duties supporting the Food & Beverage Division of the hotel.

Requirements

• High school education or equivalent experience is required.
• Minimum one year of administrative experience preferably in a hospitality or restaurant related field or other equivalent experience is required.
• Requires working knowledge of food and beverage operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
• Proficient in all Microsoft programs to include but not limited to: PowerPoint, Word, Excel, Outlook.
• Exceptional organizational skills
• Attention to detail and able to multitask
• Must be able to type 50 + wpm
• High level of emotional intelligence and social EQ
• Work well under pressure, requires multitasking and being a team player
• A strategic thinker
• Ability to read, write, and speak English.
• US work authorization is required.

Nice To Haves

• Bi-lingual skills are preferred.

Responsibilities

• Receive and respond to incoming telephone calls in accordance with Four Seasons Standards and assist with overflow calls for Food & Beverage.
• Prepare accurate written correspondence including letters, contracts, reports, schedule of events, printed menus, and e-mails using MS Word, MS PowerPoint, and MS Excel.
• Maintain files, schedules, and calendars for F&B Management Team; coordinate, set and confirm interviews and appointments.
• Assist in completing special projects which may include mailings, competitive surveys, menus or other assigned duties; maintain and order office supplies.
• Assist in making restaurant reservations and catering inquiries.
• Maintain policy and standard manuels; update and distribute as necessary.
• Comply with Four Seasons standards for Food and Beverage, while working harmoniously and professionally with co-workers and Planning Committee.
• Respond according to the crisis management plan to any resort emergency or safety situation.
• Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.
• Perform other tasks or projects as assigned by hotel management.
• Maintain an inventory of all standard department supplies and printed materials.
• Participate in scheduled departmental and administrative meetings as requested.

Benefits

• Medical
• Dental
• Vision
• 401K with employer matching
• Time off plans starting on the day of hire
• Complimentary and discounted hotel stays around the world
• Wellbeing and mental health initiatives
• Complimentary employee meals and beverages
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED