Assistant Food & Beverage Manager

Four Seasons Hotels and Resorts

1d • Onsite

About The Position

Sensei Lāna’i, A Four Seasons Resort, is looking for an Assistant Food & Beverage Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams’ have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. The clean food philosophy at Sensei Lāna’i, A Four Seasons Resort, is not only about the enjoyment of the meal, but about how an individual feels after the meal. Consuming food the way nature delivered it, with optimal nutritional benefit and flavor, is core to all dishes. Menus have been designed by world-renowned Japanese Chef Nobu Matsuhisa and his team in close collaboration with Sensei nutritionists, utilizing an evidence-led approach to nutrition within the context of full-body health. The culinary team seeks to partner with growers who share a passion for organic, local and seasonal foods. Produce from Sensei Farm Lāna’i is featured, where the distance from farm to table is measured in footsteps. Guests can enjoy dishes that incorporate Sensei’s nutritional (Nourish) philosophy as well as a variety of Nobu classics. Dishes can be prepared to accommodate vegan and gluten-free diets.

Requirements

• Successful candidate must possess legal work authorization in United States (unless the candidate is currently in a managerial position at another Four Seasons location as they may qualify for a L-1 Visa sponsorship)
• Holidays and weekends availability is required.
• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card
• Hawaii Food Handler’s Card and Hawaii Maui County Liquor Card is required for this role
• Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts
• Prior experience in supervisory roles within luxury Food & Beverage or full‑service restaurant operations, preferably in high‑volume, fine‑dining, or all‑day dining environments.

Responsibilities

• Supervise and lead Food & Beverage teams across all outlets by interviewing, training, mentoring, and coaching team members to ensure adherence to established cultural values and core service standards
• Support daily operations by maintaining a strong, visible presence on the floor and ensuring exceptional guest experiences and consistent service standards
• Engage with guests to build relationships with new and returning patrons, addressing complaints, concerns, and special requests to maintain high satisfaction levels
• Monitor the condition of facilities and equipment, recommending improvements to uphold quality and safety standards
• Collaborate with Culinary and Front‑of‑House leadership to update menus and develop special offerings
• Ensure compliance with company policies and all health, safety, and regulatory requirements
• Manage labor and operational expenses through effective scheduling, budgeting, purchasing, inventory control, and cost‑control practices
• Communicate effectively with employees and management to meet operational needs and ensure strong coordination between front‑of‑house and back‑of‑house teams
• Participate in regular operational meetings and promote proactive cross‑department communication to support seamless and efficient operations

Benefits

• 100% Employer contributed Medical, Dental, and Vision benefits
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, Travel Credit) as well as Paid Time Off & Holiday Pay
• Inclusive and diverse employee engagement & recognition events all year-round
• Complimentary stays and exclusive discounts at Four Seasons Worldwide
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed