Assistant Director Food & Beverage

Pyramid Global Hospitality
Onsite

About The Position

The Assistant Food & Beverage Director supports the F&B Director as a key operational leader responsible for the day-to-day execution of the Resort's Food & Beverage operations. This role assists in overseeing financial performance, quality standards, and customer service across all F&B outlets, including 3 full-service restaurants, 9 free-standing food kiosks, banquet facilities serving 30,000 square feet of meeting space, and culinary operations covering both front and back of house areas. This position partners closely with the F&B Director to drive revenue, develop team members, and reinforce a service culture that consistently delivers outstanding guest experiences. Strong operational instincts and a working knowledge of financial reporting are essential to success in this role.

Requirements

  • Bachelor's degree or minimum 5 years of experience in food and beverage management, with at least 2 years in a supervisory or management capacity.
  • Progressive career development across multiple Food & Beverage departments.
  • Ability to interpret financial and operational data and support execution of the annual business plan.
  • Strong leadership skills with the ability to manage multiple priorities simultaneously.
  • Excellent communication skills including the ability to read, write, and speak English.
  • Working knowledge of employment laws applicable to the local area.
  • Working knowledge of current Food & Beverage standards and concepts.
  • Ability to train employees in alcohol intervention, food handling, and sanitation.

Responsibilities

  • Support the achievement of budgeted revenue and labor expense targets.
  • Model positive leadership behaviors that inspire associates to meet and exceed standards.
  • Assist in directing food handling in compliance with all sanitation laws and regulations.
  • Support daily oversight of purchasing, kitchen, restaurants, and lounge operations.
  • Ensure compliance with all Pyramid Global Hospitality policies and procedures.
  • Assist in investigating and resolving food quality and service complaints.
  • Maintain clean and organized work areas throughout all F&B spaces.
  • Enforce and monitor employee appearance standards across all F&B departments.
  • Support procedures for securing moneys and hotel equipment.
  • Assist in managing operations in compliance with local, state, and federal laws.
  • Contribute to maximizing Food & Beverage department profitability.
  • Monitor budget performance and escalate concerns to the F&B Director.
  • Promote employee empowerment and engagement throughout the department.
  • Maintain high levels of employee satisfaction and a positive team environment.
  • Report unsafe conditions immediately.
  • Assist in selecting, training, supervising, developing, disciplining, and counseling employees in accordance with Pyramid Global Hospitality policies and procedures.
  • Complete other duties as assigned by the F&B Director.
  • Support food purchasing and inventory management processes.
  • Assist in implementing and maintaining local and corporate sales and marketing plans.
  • Perform in the capacity of any position supervised as needed.
  • Assist in responding to food and beverage-related guest correspondence.
  • Review daily food specials for presentation, quality, and pricing.
  • Assist in scheduling and conducting liquor liability training.
  • Support managers in reducing associate attrition.
  • Attend divisional and departmental meetings.
  • Attend mandatory meetings including Steering Team as requested.
  • Assist in conducting departmental meetings.
  • Assist in completing associate performance appraisals.
  • Support development of short and long-term financial operating plans.
  • Assist in implementing and maintaining incentive programs.
  • Support inventory control across beverages, glassware, china, silver, and supplies.
  • Assist in maintaining MSDS procedures in accordance with OSHA requirements.
  • Support procedures for credit control and financial transaction handling.
  • Contribute to menu development and concept refinement as directed.
  • Participate in community and public relations activities on behalf of the hotel.
  • Support participation in the annual budget development process.
  • Use operational data and statistical analysis to identify improvements.

Benefits

  • comprehensive health insurance
  • retirement plans
  • paid time off
  • on-site wellness programs
  • local discounts
  • employee rates on hotel stays
  • ongoing training and development opportunities
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