Food & Beverage - Administration & Training Coordinator

AccorHotel • Banff, AB

2d • Onsite

About The Position

As a Food & Beverage Admin, you will play a key role in supporting the day-to-day administrative and operational functions of the Food & Beverage division. Your primary focus will be to coordinate departmental processes, maintain accurate documentation and reporting, and ensure alignment across leadership and operational teams. You will support the Executive F&B Team and outlet leaders through effective organization, communication, and follow-up on key initiatives, including the coordination of the Departmental Operating Plan (DOP) and Learning & Development activities.

Requirements

• Previous experience in an administrative, training coordination, or office support role, preferably within the food and beverage, hospitality, or hotel industry.
• Strong organizational and time management skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Excellent attention to detail and accuracy in data entry, reporting, and document management.
• Strong written and verbal communication skills with the ability to collaborate effectively across departments.
• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, PowerPoint, and Teams.
• Knowledge of onboarding, training coordination, compliance tracking, and maintaining confidential information.
• Ability to prepare reports, presentations, meeting minutes, and maintain departmental trackers and records.
• Self-motivated with strong problem-solving skills and the ability to work independently.
• Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Nice To Haves

• 1–2 years of experience in office administration, learning and development coordination, human resources support, or food and beverage operations is considered an asset.
• Familiarity with audit processes, health and safety requirements, and hospitality brand standards is considered an asset.
• Diploma or degree in hospitality management, business administration, human resources, or a related field is preferred.

Responsibilities

• Provide Administrative & Operational Support - Support the Executive Food & Beverage Team and outlet leaders through daily administrative coordination, meeting management, documentation, internal communications, and follow-up on key operational initiatives.
• Coordinate Reporting & Business Processes - Prepare, maintain, and distribute departmental reports, trackers, presentations, and business documentation while supporting audits and ensuring accuracy of operational data.
• Lead Departmental Operating Plan (DOP) Coordination - Manage timelines, gather inputs, track progress, and ensure accountability for the successful execution and completion of Food & Beverage Departmental Operating Plan objectives and deliverables.
• Support Learning & Development Programs - Coordinate onboarding, training schedules, compliance programs, certifications, and development initiatives while maintaining accurate training records and completion tracking.
• Maintain Systems, Compliance & Cross-Department Collaboration - Utilize departmental systems and tools to manage records and reporting, support recruitment coordination, uphold confidentiality standards, and ensure compliance with company policies, brand standards, and audit requirements.

Benefits

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree