Food and Nutritional Services Worker

Lifepoint Health • Raleigh, NC

7d

About The Position

The Food and Nutritional Services Worker performs patient food-service and dish duties while providing customer service to patients. The role takes patient menu requests, communicates dietary information to kitchen personnel, and accurately identifies patients to ensure they receive the correct diet and nutritional supplements. The worker follows diet-manual guidelines and organizational and departmental policies and procedures, and uses downtime to complete departmental tasks.

The position prepares and verifies trays for general and therapeutic diets, prepares special-diet foods as needed, and delivers requested trays or snacks. It also supports patients with meal ordering, records meal intake, maintains clean and organized service areas, collects and washes dishes and utensils, cleans kitchen equipment and surfaces, and disposes of trash appropriately.

Requirements

• Ability to communicate verbally and in writing.
• Strong interpersonal skills.
• Strong attention to detail and accuracy.
• Excellent organizational skills and the ability to prioritize, coordinate, and maintain multiple projects while producing quality work.
• Customer-service orientation and the ability to work well under pressure.

Nice To Haves

• High school diploma or GED preferred.
• Prior food-service or customer-service experience preferred.

Responsibilities

• Take patient menu requests and communicate dietary information to kitchen personnel.
• Accurately identify patients to ensure they receive the proper diet and nutritional supplements.
• Follow diet-manual guidelines and organizational and departmental policies and procedures.
• Use downtime to complete assigned or identified departmental tasks.
• Prepare food trays for general and therapeutic diets, prepare special-diet foods as needed, and verify tray accuracy.
• Prepare and deliver trays, snacks, and other requested items to patients or patient-care units.
• Deliver and collect daily menus and assist patients with ordering.
• Record patients’ meal intakes.
• Keep the tray line clean, neat, and organized, and put away clean dishes and utensils.
• Collect soiled trays and utensils from dining-room tables and transport them to the dishwashing area.
• Wash dishes; clean equipment and utensils; wipe dining-room and worktables; wash pots and pans; and mop dietary floors as scheduled or needed.
• Clean and maintain the kitchen, storage areas, and food-preparation equipment.
• Wash, sanitize, and store trays, dishes, and utensils.
• Dispose of trash and garbage appropriately and as needed.

Benefits

• Comprehensive medical, dental, and vision plans.
• Flexible-spending and health-savings accounts.
• Competitive paid time off and extended illness bank package for full-time employees.
• Income-protection programs, including life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage.
• Tuition reimbursement and loan assistance.
• 401(k) matching.
• Employee assistance program, including mental, physical, and financial wellness.
• Professional development and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED