(USA) Food and Co(USA) Food & Consumables Coachnsumables Coach (Non-Complex) - WM, Management
About The Position
The Food and Consumables Coach leads and develops teams while overseeing the designated store area’s customer service, financial performance, sales, merchandising, inventory flow, and operational processes. The role works with associates at all levels to communicate store operations, business initiatives, merchandising, and company direction, and leads change efforts by setting clear expectations and providing guidance. The Coach models exceptional customer service, resolves customer needs and issues, and leads improvements to support a high-quality customer experience. The role supervises and develops hourly associates by hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. It reviews profit and loss performance, assists with budgeting and forecasting, controls expenses, and implements plans to achieve sales and profit goals and mitigate shrink. The Coach also coordinates work with stakeholders, tracks progress against goals, identifies improvement opportunities, and ensures compliance with company policies and procedures while supporting Walmart’s values and standards of ethics and integrity.
Requirements
- At least two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
- Attend and successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and firearms-authorized training is required.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, train, develop, and support associates; communicate store operations, business initiatives, merchandising, and company direction.
- Model customer service standards and resolve customer needs, complaints, and issues; implement plans to address deficiencies and improve the customer experience.
- Review profit and loss statements; assist with budgeting and forecasting; control expenses and drive sales and profit performance in the designated business area.
- Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink.
- Hire, train, mentor, and supervise hourly associates; assign duties, set clear expectations, provide recognition, and promote belonging.
- Coordinate job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
- Ensure compliance with company policies and procedures and support Walmart’s mission, values, Open Door Policy, ethics, and integrity standards.
- Promote continuous learning, adaptability, collaboration, inclusion, and the effective adoption of new technologies and skills.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase plan, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts and Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U: Walmart-paid education programs, with tuition, books, and fees covered for eligible associates.
- PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
