(USA) GM Coach (Non-Complex) - WM, Management

Walmart • Jefferson City, TN

1d • $65,000 - $100,000 • Onsite

About The Position

The GM Coach (Non-Complex) leads and develops teams, supports store operations, and drives customer service, sales, and financial performance in a designated store area. The role involves coaching associates, communicating business objectives and company direction, implementing change, and ensuring that customer needs and concerns are resolved. The GM Coach also manages merchandise presentation, inventory flow, seasonal transitions, operational processes, budgeting, forecasting, expenses, and plans to mitigate shrink and achieve sales and profit goals.

The position supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and cultivating a sense of belonging. It coordinates activities with stakeholders, tracks progress toward goals, addresses improvement opportunities, and ensures compliance with company policies, values, ethics, and procedures. The role is expected to model Walmart’s principles of respecting the individual, acting with integrity, serving customers and members, and striving for excellence.

The position is based at 630 E Broadway Blvd, Jefferson City, TN 37760-4900. Walmart describes competitive pay, performance-based bonuses, and a range of health, financial, paid-time-off, education, and other benefits. The stated annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses and possible location-based pay differentials.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all required job trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms-authorized training.
• For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, develop, train, and coach teams; communicate store operations, business initiatives, merchandising, and company direction.
• Model customer service standards and support customer-service initiatives, resolve customer needs and complaints, and implement plans to correct service deficiencies.
• Drive sales and financial performance in the designated store area by reviewing profit-and-loss statements and managing budgets, forecasts, and expenses.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to mitigate shrink and meet sales and profit goals.
• Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and support staffing and associate development.
• Coordinate and oversee work activities and assignments, build stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures and support the company’s mission, values, ethics, and integrity standards.
• Promote a workplace where associates feel included, supported, and able to thrive; encourage collaboration, learning, and continuous improvement.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards and possible annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed