(USA) GM Coach (Non-Complex) - WM, Management

Walmart • Howell Township, NJ

1d • $65,000 - $100,000 • Onsite

About The Position

The GM Coach leads and develops teams, supports store operations, and drives customer service, sales, and financial performance in the designated store area. The role includes teaching and training associates, listening and providing feedback, communicating company direction and business initiatives, and leading change efforts. The GM Coach models Walmart’s One Best Way service standards, resolves customer concerns, supports community initiatives, and leads improvements to the customer experience.

The GM Coach reviews profit-and-loss statements, assists with budgeting and forecasting, controls expenses, oversees merchandise presentation and inventory flow, and develops plans to reduce shrink and achieve sales and profit goals. The role hires, trains, mentors, assigns duties to, and recognizes associates; sets clear expectations; supports a culture of belonging; and develops qualified talent to meet staffing needs.

The position coordinates work and relationships with key stakeholders, tracks progress toward goals, identifies improvement opportunities, and promotes adaptability and continuous learning. It also ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The role is based at the listed Walmart location in Howell, New Jersey.

Requirements

• At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop associates; listen to associates, provide feedback, and communicate store operations, business initiatives, merchandising, and company direction.
• Lead company change efforts by setting clear expectations, guiding implementation of business solutions, and communicating objectives to teams.
• Model Walmart’s One Best Way service standards and support customer-service initiatives, including community outreach programs.
• Ensure customer needs, complaints, and issues are resolved; implement corrective action plans and process improvements to provide a high-quality customer experience.
• Drive sales and financial performance in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to mitigate shrink and meet sales and profit goals.
• Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and support associate development and staffing needs.
• Build relationships with key stakeholders and coordinate activities and initiatives to meet customer and business needs.
• Set and communicate goals, measure progress, establish accountability, identify improvement opportunities, and promote adaptability and continuous learning.
• Ensure compliance with company policies and procedures, support the Open Door Policy, and provide guidance on applying policies and practices.
• Promote a culture of belonging, integrity, ethics, customer service, and continuous improvement.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed