Food and Beverage Supervisor

Four Seasons Hotels and Resorts•Jackson Hole, IL

4d•Onsite

About The Position

Four Seasons Resort and Residences Jackson Hole is looking for an Food and Beverage Supervisor who shares a passion for excellence and who infuse enthusiasm into everything they do. The Supervisor must maintain and control a high level of guest service achieved by ensuring consistent and thoughtful service.

Requirements

College degree preferably specializing in hotel/restaurant management or equivalent experience is required.
Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
Successful candidate must possess legal work authorization in the United States

Nice To Haves

Preferred experience in a luxury hotel operation.
Preferred wine knowledge

Responsibilities

Select, train, lead, coach, and discipline employees to ensure that established cultural and core standards are met.
Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, group contacts and patrons.
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly.
Follow and maintain all local, state, and federal laws relating to alcohol service and consumption.
Control labor expenses through effective scheduling and inventory control while focusing on creative revenue generation solutions to maximize profit.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Recognize, nurture and maintain relationships with regular guests as well as cultivate relationships with new patrons to ultimately increase loyalty as a key business driver.
Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.
Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
Work harmoniously and professionally with all Resort team members, guests, clients, etc.