Food and Beverage Supervisor

Property Management • Austin, TX

19h • Onsite

About The Position

Hyatt Centric Congress Avenue Austin is seeking an energetic and service-focused Food & Beverage Supervisor to support daily restaurant, bar, and banquet operations. This leader will play a key role in delivering exceptional guest experiences, maintaining service standards, supporting team development, and ensuring efficient day-to-day operations. The ideal candidate is passionate about hospitality, leads by example, and thrives in a fast-paced, guest-centric environment.

Requirements

• Minimum 1-2 years of food and beverage leadership or supervisory experience.
• Strong knowledge of restaurant and bar operations.
• Excellent communication and interpersonal skills.
• Ability to lead teams in a fast-paced environment.
• Strong problem-solving and conflict-resolution abilities.
• Flexible schedule including nights, weekends, and holidays.
• Ability to stand and walk for extended periods and lift up to 25 pounds.

Nice To Haves

• Previous hotel Food & Beverage experience.
• Hyatt experience preferred.
• TABC Certification.
• Food Handler Certification.
• Experience with POS systems and inventory management platforms.

Responsibilities

• Supervise and coordinate daily operations of the restaurant, bar, lounge, and/or banquet venues.
• Lead, motivate, and support Food & Beverage team members to achieve service excellence.
• Ensure guests receive prompt, friendly, and professional service at all times.
• Assist with scheduling, staffing, training, and onboarding of team members.
• Monitor service standards and ensure compliance with Hyatt brand expectations.
• Handle guest concerns and service recovery efforts in a timely and professional manner.
• Conduct pre-shift meetings and communicate daily operational goals.
• Support inventory management, ordering, receiving, and cost-control initiatives.
• Ensure compliance with all food safety, sanitation, and health regulations.
• Monitor cash handling procedures and point-of-sale system accuracy.
• Collaborate with culinary and hotel departments to execute special events and promotions.
• Assist management in achieving departmental financial and guest satisfaction goals.
• Maintain cleanliness and organization throughout all Food & Beverage outlets.

Benefits

• medical
• dental
• vision
• disability
• life insurance
• 401(k) retirement match
• paid holidays
• paid time off
• Employee Assistance Program
• Associate Emergency Foundation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed