Food and Beverage Supervisor

Round1•Hayward, CA

1d•Onsite

About The Position

The Food & Beverage (F&B) Supervisor is responsible for managing all F&B operations and delivering excellent customer experience. They will forecast, plan and manage all F&B orders, staff, and finance. Their goal is to maximize sales and revenue, customer satisfaction, and employee engagement.

Requirements

High School Diploma or GED
Open availability, especially nights and weekends
Must be at least 21 years or older
2-3 years food & beverage management experience, preferably in the restaurant / fast food / hospitality industries.

Nice To Haves

Into video games, bowling, karaoke
Friendly, outgoing
Enjoy being around people and work in a fun environment

Responsibilities

Provide excellent customer service and satisfaction by being constantly visible and readily accessible to our customers.
Preserve excellent levels of internal and external customer service.
Investigates and resolves customer complaints regarding food quality, service, or accommodations.
Assigns duties to staff on shift.
Lead F&B team by training and appraising talented personnel.
Completes reviews, absence reports, and supervises staff on attendance.
Monitors food preparation methods, portion sizes, garnishing and presentation of food.
Conducts alcohol and age restriction control in accordance with company policies.
Comply with all health and safety regulations.
Schedules and receives F&B deliveries; and checks delivery contents to verify product quality and quantity.
Manage all F&B and day-to-day operations within budgeted guidelines.
Creates sales and productivity reports for upper management.
Enforces compliance with all local, state, federal regulations and company policy pertaining to safety, loss prevention.