Food and Beverage Supervisor

InterContinental The Clement MontereyMonterey, CA
$26 - $29Onsite

About The Position

Join the team at InterContinental The Clement Monterey, located on beautiful Cannery Row overlooking the Monterey Bay. We are seeking an energetic, service-focused, and hands-on Food & Beverage Supervisor who thrives in a fast-paced hospitality environment and is passionate about delivering exceptional guest experiences. As part of the Food & Beverage leadership team, this position plays a key role in supporting the daily operations of our Restaurant, Bar, Room Service, and Banquet departments while mentoring associates and helping drive guest satisfaction, operational excellence, and team engagement.

Requirements

  • Minimum 1–2 years of Food & Beverage leadership or hotel supervisory experience preferred
  • Strong leadership, communication, and guest service skills
  • Ability to multitask and remain organized in a high-volume environment
  • Knowledge of restaurant and banquet operations preferred
  • Flexible schedule including evenings, weekends, and holidays
  • Food Handler Certification and alcohol awareness certification required or ability to obtain upon hire

Nice To Haves

  • Hotel Food & Beverage experience
  • Knowledge of MICROS, Delphi, OpenTable, or similar systems
  • TIPS, ServSafe, or Sommelier certifications
  • Passion for hospitality and team development

Responsibilities

  • Supervise daily Food & Beverage and Banquet operations
  • Support and mentor restaurant, bar, room service, and banquet associates
  • Ensure exceptional guest service and uphold luxury hospitality standards
  • Assist with scheduling, training, coaching, and associate development
  • Monitor food and beverage quality, presentation, and service standards
  • Support banquet functions, special events, and group operations
  • Assist with beverage inventory, ordering, mini bar operations, and cost control
  • Help maintain health, safety, sanitation, and alcohol compliance standards
  • Resolve guest concerns professionally and proactively
  • Collaborate with culinary and hotel leadership teams to ensure seamless operations

Benefits

  • Medical, Dental & Vision Insurance
  • 401(k)
  • Paid Time Off
  • Hotel Travel Discounts
  • Training & Development Opportunities
  • Associate Recognition Programs
  • Educational Assistance Programs
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