Food and Beverage Manager
About The Position
The Food & Beverage Manager oversees food and beverage services throughout the facility and is responsible for exceptional guest experiences and effective daily operations. The role manages concessions, beverage carts, food trucks, and related functions, including staff, menus, inventory, costs, vendor relationships, and customer satisfaction. The manager supervises part-time concessions staff and coordinates food and beverage services with facility and sports management for practices, tournaments, and events. Flexible hours, including evenings, weekends, and holidays, are required to accommodate event schedules. The position is based primarily in an open-air sports complex. It involves a mix of management and hands-on food service duties, including working on one’s feet for extended periods, manual labor, and working in all extremes of weather. The role may also involve high noise levels, for which hearing protection may be required.
Requirements
- At least 3 years of proven experience in hospitality management or a related field.
- Must be at least 21 years of age.
- Excellent communication and interpersonal skills.
- Excellent organizational, leadership, and customer service skills.
- Ability to work effectively under pressure in a fast-paced environment.
- Effective oral and written communication and good listening skills.
- Knowledge of basic math.
- Strong leadership or demonstrated team management abilities.
- Strong time management and attention to detail.
- Ability to meet deadlines and prioritize multiple tasks.
- Ability to read, comprehend, and implement complex policies and procedures.
- Ability to work flexible hours, including evenings, weekends, and holidays, to accommodate event schedules.
- Knowledge of hospitality industry trends, best practices, and regulations.
- Ability to sit, stand, walk, squat or stoop, bend, and lift or move up to 50 pounds.
- Ability to perform manual labor and remain on one’s feet and moving for hours at a time.
- Ability to work in all extremes of weather; may be exposed to high noise levels and required to wear hearing protection.
Nice To Haves
- Food and beverage management experience preferred.
- Fluency in English and Spanish is a plus.
- Bachelor’s degree preferred but not required.
Responsibilities
- Manage concession stands and keep them clean and orderly.
- Oversee daily operations, including opening and closing, taking orders, preparing food and beverages, and maintaining cleanliness.
- Manage inventory levels of food, beverages, and cleaning supplies.
- Assist with hiring and managing hospitality staff, including training, staff development, and recommendations regarding discipline and termination.
- Manage employee schedules and ensure adequate staffing.
- Ensure high-quality service, effective cost management, and guest satisfaction.
- Coordinate food and beverage services with facilities and sports management for practices, tournaments, and events, and obtain necessary permits.
- Enforce health and safety rules.
- Monitor consumer trends and adjust concession menus accordingly.
- Create a CRM plan for use with the Paragon Star app and/or Clover POS.
- Maintain current ServSafe and food handler licenses for hospitality staff.
- Track and update liquor licenses.
- Manage relationships and financial matters with outside food and beverage vendors.
- Work with the supervisor and Accounting staff on food and beverage financial reporting.
- Manage maintenance of concession areas, including adjacent seating areas.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
