Food and Beverage Manager
About The Position
This position is responsible for servicing the Food and Beverage needs for all JICC services as well as catering events. The role involves building strong relationships with clients and suppliers, staff recruitment, training, and scheduling, and developing work plans. The manager ensures successful events by checking quality control standards, room setup, and on-time service to achieve client satisfaction, and resolves client concerns. Responsibilities include inspecting facilities for compliance with health and liquor laws, participating in menu development and vendor relations, handling guest-related issues, overseeing inventory, and managing staffing and station assignments for catering personnel. The role also involves directing supervisors, ensuring efficient operations, analyzing and maintaining inventory levels for cost-effectiveness, managing cash procedures, mentoring staff, collaborating with other managers to enhance guest experience, and analyzing facility operations to prepare budgets. The position requires performing quality work within deadlines with or without direct supervision, and other duties as assigned. The Food and Beverage Manager manages employees in the Food & Beverage Department in retail and catering operations, and is responsible for the direction, coordination, and evaluation of Food & Beverage staff, carrying out supervisory responsibilities in accordance with ASM Global's policies and applicable laws. This includes interviewing, hiring, training, planning, assigning and directing work, appraising performance, rewarding, disciplining employees in conjunction with Human Resources, and addressing complaints and resolving problems.
Requirements
- Minimum 3 years in high volume café/restaurant operations and banquet/catering operations experience
- Ability to take direction and supervise
- Ability to work as a leader in a team environment
- Ability to work calmly and effectively under pressure
- Excellent problem solving abilities, self-motivated and organized
- Commitment to exceptional customer service
- Ability to understand and enforce safety rules and company procedures
- Computer skills – familiar with MS Office applications, particularly excel, as well as automated Point of Sale systems
- Experience with Caterease or similar catering software is preferred
- Excellent aptitude for numbers and familiarity of working with budgets
- Strong interpersonal skills to deal with internal and external people on all levels
- Ability to prioritize tasks and to handle multiple tasks at a time
- Good communication, problem solving, organizational skills and detail oriented
- Excellent customer service and public relations skills
- Ability to analyze information in an organized manner
Nice To Haves
- Experience with Caterease or similar catering software
Responsibilities
- Servicing the Food and Beverage needs for all JICC services as well as catering events
- Building strong relationships with clients and suppliers
- Staff recruitment, training, and scheduling
- Developing work plans and assigning duties
- Ensure successful events by routine and thorough checking of quality control standards, room set up and on-time service with the result of client satisfaction
- Resolve any client concerns
- Inspecting facilities for compliance with health and liquor laws
- Participates in menu development and vendor relations
- Handling guest-related issues and overseeing inventory
- Directly handles guest related issues
- Staffing and station assignments of Catering personnel
- Directing activities of supervisors and ensuring efficient operations
- Analyze and maintain inventory levels to produce an effective cost
- Managing cash procedures and mentoring staff
- Collaborating with other managers to enhance guest experience
- Analyzing facility operations and preparing budgets
- Perform quality work within deadlines with or without direct supervision
- Other duties as assigned
- Manages employees in the Food & Beverage Department in retail and catering operations
- Responsible for the direction, coordination, and evaluation of Food & Beverage staff
- Carries out supervisory responsibilities in accordance with ASM Global's policies and applicable laws
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
