Food and Beverage Manager

Ripley Entertainment Inc•Gatlinburg, TN

About The Position

The Food and Beverage Manager is responsible for the overall operation, staffing, supervision, and performance of the Feeding Frenzy Restaurant and associated food service outlets, including carts and food storage and preparation areas. This position ensures high standards of guest satisfaction, food quality, sanitation, staff training, and cost control while maintaining compliance with company policies and all applicable health department regulations. Training and development of staff is a top priority of this position.

Requirements

Must be able to lift up to 50 pounds
Must be able to work with kitchen equipment
Must be able to perform essential job functions with or without accommodation
Fluent in English

Nice To Haves

3–7 years food and beverage management experience
Leadership experience in restaurant or attractions environment
Staffing, scheduling, and training experience
Knowledge of inventory, food cost, and labor control
Strong organizational and communication skills
Computer and spreadsheet proficiency
Cash handling experience

Responsibilities

Oversee daily operations and cleanliness of the Feeding Frenzy, Donut Cart, Dining Room, and related food storage/preparation areas.
Develop and implement proper staffing plans and employee schedules
Work varying days and shifts as required
Recruit, train, and acclimate new employees
Inspect employees prior to shifts for dress code and safety compliance
Maintain sanitation and food safety standards
Train employees in food production methods and production levels
Assist with and oversee monthly food inventory
Supervise daily job assignments to ensure guest satisfaction
Coordinate Donut carts and seasonal food outlets
Support inventory control, menu planning, and cost management
Assist with budget development and management
Ensure proper cash handling procedures
Utilize computer systems and spreadsheets for reporting