Food and Beverage Host (Seasonal - Winter 2026/27)

Big White Ski Resort•Area E (Beaverdell/West Boundary), BC

4d•Onsite

About The Position

The Winter Seasonal Host is the first point of contact for guests and plays a critical role in setting the tone for the dining experience. This role is responsible for warmly greeting and seating guests, managing waitlists and reservations and supporting front-of-house operations through communication and organization. In addition to traditional hosting duties; the host may also be required to assist with food running, drink delivery and side duties during peak times to support smooth service.

Requirements

6+ months of experience in a restaurant, café, or customer service environment.
Must be at least 19 years of age.
Valid Serving It Right Certificate required.
Ability to lift 25lbs and assist with light service duties.
Comfortable working in a fast-paced, high-energy setting.

Nice To Haves

Previous experience hosting or guest greeting preferred.
Familiarity with reservation systems (Open Table) is an asset.
Prior experience in a ski resort or seasonal venue is an asset.
Knowledge of Canadian hospitality culture is an asset.

Responsibilities

Greeting guests with warmth and professionalism as they enter the restaurant.
Manage waitlists, reservations and table assignments based on guest needs and flow.
Escort guests to tables and communicate estimated wait times.
Keep the host stand, entrance and lobby areas clean and organized.
Coordinate with servers and managers to ensure smooth pacing and seating rotation.
Support floor staff by running food and drinks during peak times.
Assist with clearing and resetting tables when needed.
Perform basic side duties such as refilling water stations, polishing glassware & napkins folds
Communicate guest requests, feedback, or issues to management promptly.
Uphold all service and safety standards including Serving It Right protocols.