Food and Beverage Coordinator
About The Position
In the role of Food and Beverage Coordinator, the primary goal is to ensure the satisfaction of hotel guests through exceptional food and beverage offerings. Responsibilities include overseeing daily floor operations, maintaining knowledge of all menu offerings and quality standards, and providing guidance to the team. Act as an ambassador for the hotel's values, fostering a culture of teamwork and service excellence. Train and mentor staff on various aspects, including training calendars, sequence of service, and menu descriptions. Ensure the highest level of guest service is consistently delivered in restaurant and bar areas. Monitor house count, arrivals/departures, VIPs, handling all guest complaints to ensure satisfaction. Ability to carry out the duties of the front of house food and beverage positions as needed to contribute to a team oriented atmosphere Oversee opening and closing duties, update menu prices, and assist with management of orders based on business levels. Coordinate with the Chef on daily specials and updates. Maintain expert-level knowledge of liquor brands, wines, champagnes, and food menu items. Ensure staff adherence to schedules, coordinate breaks, and inspect grooming and attire. Expedite on the floor or in the kitchen as needed. Conduct training programs, lead daily line-ups, and maintain communication with the Director of Food and Beverage.
Requirements
- Two years of upscale food service experience preferred
- Strong knowledge of wine and spirit service
- Basic computer skills
- High school graduate
- Ability to communicate in English
- Must be of minimum age to serve alcohol
- Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position
Nice To Haves
- Ability to carry out the duties of the front of house food and beverage positions as needed to contribute to a team oriented atmosphere
Responsibilities
- Overseeing daily floor operations
- Maintaining knowledge of all menu offerings and quality standards
- Providing guidance to the team
- Fostering a culture of teamwork and service excellence
- Training and mentoring staff on various aspects, including training calendars, sequence of service, and menu descriptions
- Ensuring the highest level of guest service is consistently delivered in restaurant and bar areas
- Monitoring house count, arrivals/departures, VIPs, handling all guest complaints to ensure satisfaction
- Carrying out the duties of the front of house food and beverage positions as needed
- Overseeing opening and closing duties
- Updating menu prices
- Assisting with management of orders based on business levels
- Coordinating with the Chef on daily specials and updates
- Maintaining expert-level knowledge of liquor brands, wines, champagnes, and food menu items
- Ensuring staff adherence to schedules
- Coordinating breaks
- Inspecting grooming and attire
- Expediting on the floor or in the kitchen as needed
- Conducting training programs
- Leading daily line-ups
- Maintaining communication with the Director of Food and Beverage
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
