Food and Beverage Associate

Round One Entertainment • North Riverside, IL

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About The Position

The Food and Beverage Associate provides exceptional customer service while supporting the operation of the Food and Beverage Department. The role includes preparing and serving food and beverages, operating point-of-sale systems, maintaining food service areas and inventory, and assisting customers with other facility activities as needed. Employees who handle alcohol must be at least 21 years old. A high school diploma or GED is required.

Requirements

• High school diploma or GED.
• One to two years of experience in a hospitality or retail environment.
• Employees who handle alcohol must be at least 21 years old.
• Ability to bend, stretch, twist, climb, and move flexibly in small spaces.
• Ability to stand and walk for extended periods without breaks during busy times.
• Ability to handle, feel, and reach with hands and arms.
• Ability to lift and/or move up to 100 pounds with assistance.

Nice To Haves

• Bartending experience is preferred but not required.
• Experience in a bowling establishment is preferred but not required.
• Open availability, especially for night shifts and weekends, is preferred.

Responsibilities

• Operate the POS register for food and drinks, including the bar register when directed.
• Prepare food and beverage items according to company policies and standards.
• Reset and bus the food court seating area.
• Wash and dry dishes, glasses, and cooking or food-preparation utensils.
• Conduct opening and closing procedures, including opening and closing cash tills and kitchen cleaning.
• Manage food and beverage inventory according to store policies and procedures.
• Maintain proper temperatures for refrigerators and freezers.
• Manage plates, cups, and other utensil inventory according to store policies and procedures.
• Conduct restroom checks and cleaning, including laundering rags.
• Respond to customer requests promptly, politely, and with a friendly demeanor.
• Occasionally use the POS system to collect payments and allocate bowling lanes.
• Occasionally use the POS system to collect payments and lend facility equipment, including karaoke, billiards, darts, and ping pong equipment.
• Occasionally use the POS system to collect payments and issue arcade cards and credits.
• Perform other duties and responsibilities assigned by Store Management.
• Enforce alcohol and age restrictions according to company policies.
• Handle lost and found procedures according to company policies.
• Seek improvements and more efficient or cost-effective ways to perform department work processes.
• Maintain the confidentiality of company policies and procedures.
• Maintain a clean and safe working area.

Benefits

• One hour per week to play non-prize arcade games.
• 90 minutes of bowling per week, including shoes.
• One hour of karaoke or billiards per week.
• 50% discount on food items per working shift.
• One complimentary beverage per working shift.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED