Food and Beverage Assistant Manager

Diamond Jo Casino DubuqueDubuque, IA
Onsite

About The Position

Boyd Gaming Corporation is seeking a Food and Beverage Assistant Manager to oversee daily operations of food and beverage outlets. This role is responsible for personnel matters, ensuring company and regulatory policies are met, maintaining product supplies, and conducting inventory. The Assistant Manager will also create, monitor, and forecast departmental profit and loss reports, ensure guest service standards are met, develop menu concepts and restaurant design, and investigate complaints regarding food quality. This position requires directing and supporting front and back of house managers, making purchasing decisions, and initiating projects to improve staff productivity and efficiency.

Requirements

  • Must be at least 21 years of age.
  • Thorough knowledge of service standards, beverage products, preparations, and presentation.
  • Excellent customer service and communication skills.
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Nice To Haves

  • Two (2) years of prior experience in a supervisory (or higher) role in food and beverage operations preferred.
  • Experience with Microsoft Office products preferred.

Responsibilities

  • Oversee daily operations of food and beverage outlets.
  • Responsible for personnel matters including interviewing, hiring, scheduling, coaching, evaluating, and discharging.
  • Ensure that all company and regulatory policies and standards are consistently met.
  • Maintain proper supplies of products and conduct inventory as prescribed.
  • Create, monitor, and forecast daily and monthly departmental profit and loss reports.
  • Monitor service abilities to ensure all executed guest service falls within established standards.
  • Develop and maintain menu concepts.
  • Develops restaurant design.
  • Taste food samples.
  • Direct, motivate, and provide on-going support to both front of the house and back of the house managers.
  • Investigate complaints relative to faulty cooking or quality of ingredients.
  • Ability to make product and equipment purchasing decisions that benefit the hotel.
  • Interact with Warehouse Operations and Purchasing Director.
  • Initiate projects to improve productivity or efficiency for front or back of house staff.
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